Zoom: From Meetings to Webinars
It is used to have online meetings and Knowledge transfer classes in wide range of schedules in our daily life, which allows us to have …
Starting at $5 per month per license
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What is Zoom?
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone,…
Recent Reviews
How Zoom Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Desktop sharing (702)8.181%
- Meeting initiation (690)7.979%
- High quality audio (707)7.777%
- High quality video (709)7.777%
Reviewer Pros & Cons
Video Reviews
18 videos
Zoom: How Video Conferencing Let a Music Producer Stay on Beat
04:15
Information Services Managers uses Zoom Exclusively: User Review
01:21
User Review: Zoom Resolves the Struggles of Planning Meetings as Communication Goes Virtual
03:46
Pricing
Add-On Zoom Translated Captions
$5
Cloud
per month per license
Add-On - Zoom Whiteboard
$24.90
Cloud
per year
Pro
$149.90
Cloud
per year per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://zoom.us/pricing/?utm_source=Tru…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
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- Competitors
- Tech Details
- Downloadables
- FAQs
What is Zoom?
Zoom is a collaboration platform designed to make connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology facilitates modern collaboration through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, and Whiteboard.
Zoom Features
Cloud PBX Features
- Supported: Hosted PBX
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
- Supported: Business SMS/External Messaging
- Supported: Voicemail Transcription
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
Performance & Compatibility of Online Events Software Features
- Supported: High quality audio
- Supported: High quality video
Online Meetings / Events Features
- Supported: Scheduling
- Supported: Calendar integration
- Supported: Meeting initiation
- Supported: Record meetings / events
Screen Sharing Features
- Supported: Desktop sharing
Online Events Collaboration Features
- Supported: Live chat
Online Events Security Features
- Supported: User authentication
- Supported: Participant roles & permissions
Unified Communications Platform and Collaboration Features
- Supported: Centralized communications management
- Supported: Team messaging
- Supported: Team document sharing
- Supported: Call and meeting analytics
Zoom Videos
Zoom Workplace is an AI-powered collaboration platform.
Zoom is the official unified communications platform for MLB™, powering their Replay Operations Center, MLB.tv™ fan experience, and even the MLB Draft™ with Zoom Meetings, Zoom Phone and Zoom Contact Center.
Zoom Integrations
Zoom Competitors
Zoom Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android, Blackberry, Mobile Web |
| Supported Countries | North America, South America, Europe, Africa, Asia, Australia |
| Supported Languages | English |
Zoom Downloadables
Frequently Asked Questions
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.
Reviewers rate Call recording highest, with a score of 8.3.
The most common users of Zoom are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(5193)Attribute Ratings
Reviews
(126-150 of 734)Companies can't remove reviews or game the system. Here's why
June 04, 2021
Best app for connectivity
Score 8 out of 10
Vetted Review
Verified User
My whole organization uses Zoom. It have been very helpful in covid times. Everyone is working from there home, so we don't want to go to office.
It has been very easy to do meetings and there is lot of people who can be involved. One can share screen with each other and present presentation.
The most used features is that one can control its own mic, video screen, each and every single feature on individual bases.
Need to different app for messages is also resolved with in built chat option.
It is easy to install and if any problem arises we can help our customers while sitting in our home.
Overall it is very good designed app for daily connectivity.
It has been very easy to do meetings and there is lot of people who can be involved. One can share screen with each other and present presentation.
The most used features is that one can control its own mic, video screen, each and every single feature on individual bases.
Need to different app for messages is also resolved with in built chat option.
It is easy to install and if any problem arises we can help our customers while sitting in our home.
Overall it is very good designed app for daily connectivity.
May 26, 2021
Zoom when they're not in the room!
Zoom is used in my organization as a tool to connect with both employees, as well as perspective customers. With COVID-19 making fac-to-face meetings nearly impossible over the pas year, we've really relied on video conferencing to stay connected. Zoom makes meeting a possibility, and has kept us running without a blip.
May 26, 2021
Zoom or other solutions? What is Zoom good for?
Zoom is mainly used as a solution for:
It was usually used as a solution for video meetings and conference calls with customers, since it is easy to use.
- video meetings
- conference calls
It was usually used as a solution for video meetings and conference calls with customers, since it is easy to use.
May 18, 2021
Zoom it for better future
This application
offers me good collaboration with my team members and it is a time-saving product, that never bounds me being bound about to carry my work on the
basis of time zone and the place. This tool has shared my workload as I [have
gotten] rid of sending excessive emails to my clients. Zoom offers consistent services and facilitates
me in scheduling the meetings.
May 12, 2021
Zoom: Simply the best meeting solution available
Score 7 out of 10
Vetted Review
Verified User
As we are health care industry, we mostly rely on effective communication for making our operations successful and trouble free, Hence We are using Zoom for our Day to Day meetings as most of the staff are working from Home due to COVID-19 pandemic and it is used for whole organization, even most of our financial committee, internal audit committee and board of governors meetings are being held on zoom.
May 11, 2021
Zoom is the best in the area of video calls
Score 10 out of 10
Vetted Review
Verified User
Zoom is a software, based especially [for] online meeting automation, which has a myriad of applications in terms of writing and editing live content for screen sharing sessions or one-way group presentations. [The meeting host can] constantly review the number of people who are attending the room [and] can configure privacy settings depending on whether you want another person participating in the meeting [to] host.
May 10, 2021
Zoom: A COVID-19 Pandemic Necessity
Score 10 out of 10
Vetted Review
Verified User
We use Zoom throughout our organization for virtual meetings and for webinars. It has addressed problems with needed social distancing during the COVID pandemic as well as bringing users together who work at different locations.
We use Zoom specifically when interacting with enterprise clients, or clients who think Google Hangouts isn't as secure or reliable as needed. Zoom has been more reliable than Google Hangouts in many instances. Less confusion on which link to select, and in general less lag and better quality audio in my opinion.
There are times when a service specialized in remote communications is required, as is the case of the current global situation with the pandemic caused by the coronavirus, where the work has been maintained almost entirely remotely. Zoom is a software created for videoconferencing, which has remained as one of the best to meet remote sessions, but has now found a new boom in the market. Zoom has a regular technical support section, where employees receive clarifications on doubts about the use of the platform at least once a day, and that could improve compared to that offered by other services such as Gotomeeting, but this is compensated by the amount of information we get through the FAQ section of the software. If we talk about Zoom's ability to set up group meetings and make the work extensible at different levels of communication, Zoom clearly meets all the structural characteristics for productive use.
April 30, 2021
Zoom for Directors
Since being placed in shelter due to COVID-19 and having to telework, I now use Zoom to hold full staff and community partner meetings. This has been very helpful since the majority of my work involves meetings, collaborations and communication with people from all over the country. I highly recommend and plan to continue to subscribe.
April 21, 2021
Zoom
With the changes we had to make with COVID-19, Zoom was a tool that we moved to because of its ease of use and something that we could have our users start using right away. My team had used it previously and we determined that it was the easiest option for our users to turn to.
April 20, 2021
Most stable software for online meet-ups
Zoom is the most stable software and is very useful for video conferencing. It provides rich functionality to the user to share their personal screen and also to have a discussion with their folks via online video conferencing. It allows the user to feel as if they are physically present in the meeting and having a discussion with their folks.
April 17, 2021
Zoom needs to make some features less kludgy
Score 9 out of 10
Vetted Review
Verified User
I use it to communicate with clients, who are individuals in job search or career change. I use it for 1:1 meetings. And at times use it to address groups of candidates.<div>In particular, I use Zoom to help candidates practice for interviews. My comments in my review are mostly in relation to this way of using it.</div>
April 14, 2021
Zoom for Education
Score 8 out of 10
Vetted Review
Verified User
Zoom is used across the whole organization. It helps teachers in delivering their lectures effectively through the use of whiteboard and screen sharing features. In addition, we can record our lectures so the students may get help even after the lecture is over. Also, it helps with their meetings and stakeholders for various webinars, especially during the pandemic.
April 02, 2021
Zoom is the best Software for Meetings ever
Score 10 out of 10
Vetted Review
Verified User
We started using Zoom on a limited basis prior to the Pandemic - we were more of a face to face organization. Once everyone was working remotely we were very happy that we had such a versatile software in place to enable our business to continue to operate. The change happened very quickly throughout the US, and with Zoom we were able to keep in contact with our clients. Zoom is such a great tool, we recommend it to everyone.
April 01, 2021
Zoom - best group call software
We use Zoom for group calls, screen sharing, presentations, webinars. international calls, training and more. Zoom works great on any platform. It's a better alternative to Skype, Facebook video calls, Google Hangouts and Apple Facetime. I can record all the calls to the cloud for future replays. I use Zoom almost daily.
During the Covid pandemic, our company's all meetings and webinars are online and that is on Zoom. [For] presentations, webinars time screen share, recording features used and it is used across the whole organization.
January 26, 2021
Corporate's Conferencing Love
Score 9 out of 10
Vetted Review
Verified User
Zoom is being used by the entire Deloitte India offices and it helps a lot in connecting with the client without any lags or discrepancy. It is used by almost all big organizations now and very easy to use. The best user interface I would say at this time for corporate employees.
December 15, 2020
Zoom is behind the times
Zoom was previously used in our company for meetings internally and externally across the board. Many customers were comfortable with Zoom, which is why we used it most often.
December 04, 2020
A great solution for your virtual meets
Score 8 out of 10
Vetted Review
Verified User
Zoom has been a solution for all our virtual meets within the team and with others outside our organization. We are a startup focused on education management/e-learning [ed-tech], where we provide courses to students and also work as freelancers for larger organizations. We need to have regular meetings and Zoom has been one of the best solutions we could use. It is being used by all the members of our startup.
September 08, 2020
Customer service is nonexistent/an absolute joke
Score 2 out of 10
Vetted Review
Verified User
I'm currently using Zoom Phone to call clients in Asia.
Score 6 out of 10
Vetted Review
Verified User
We use Zoom across the whole organization so far. Zoom helps us to organize meetings, chat, and schedule calls for the entire company.
August 26, 2020
Zoom is the way to go
Score 9 out of 10
Vetted Review
Verified User
It is being used across the whole organization. The majority of any meetings now are all done working from home, and it helps with having video or audio meetings for any technical discussion with a group of participants. We also have our weekly meetings on a regular basis for different requirement discussion and our quarterly meets via Zoom.
August 11, 2020
Zoom : A great product that supports you by a company that forgot to invest in customer support
Score 3 out of 10
Vetted Review
Verified User
At the Technical University Berlin, multiuser video conferences using Zoom are mostly used to support new online formats for teaching but also to improve communication among scientists. Zoom is integrated into the existing Moodle-based IT infrastructure at the TU Berlin.
July 14, 2020
Zoom Review
We use Zoom for external communications with our customers and we use it for webinars. It is being used throughout most of the departments in the organization. It helped us with our teleconferencing bills each month. Before this, we'd sometimes get surprised by a large bill. We know how much we are going to pay without surprises now.