Zoom: From Meetings to Webinars
It is used to have online meetings and Knowledge transfer classes in wide range of schedules in our daily life, which allows us to have …
Starting at $5 per month per license
View PricingOverview
What is Zoom?
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone,…
Recent Reviews
How Zoom Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Desktop sharing (702)8.181%
- Meeting initiation (690)7.979%
- High quality audio (707)7.777%
- High quality video (709)7.676%
Reviewer Pros & Cons
Video Reviews
18 videos
Zoom: How Video Conferencing Let a Music Producer Stay on Beat
04:15
Information Services Managers uses Zoom Exclusively: User Review
01:21
User Review: Zoom Resolves the Struggles of Planning Meetings as Communication Goes Virtual
03:46
Pricing
Add-On Zoom Translated Captions
$5
Cloud
per month per license
Add-On - Zoom Whiteboard
$24.90
Cloud
per year
Pro
$149.90
Cloud
per year per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://zoom.us/pricing/?utm_source=Tru…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Zoom?
Zoom is a collaboration platform designed to make connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology facilitates modern collaboration through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, and Whiteboard.
Zoom Features
Cloud PBX Features
- Supported: Hosted PBX
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
- Supported: Business SMS/External Messaging
- Supported: Voicemail Transcription
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
Performance & Compatibility of Online Events Software Features
- Supported: High quality audio
- Supported: High quality video
Online Meetings / Events Features
- Supported: Scheduling
- Supported: Calendar integration
- Supported: Meeting initiation
- Supported: Record meetings / events
Screen Sharing Features
- Supported: Desktop sharing
Online Events Collaboration Features
- Supported: Live chat
Online Events Security Features
- Supported: User authentication
- Supported: Participant roles & permissions
Unified Communications Platform and Collaboration Features
- Supported: Centralized communications management
- Supported: Team messaging
- Supported: Team document sharing
- Supported: Call and meeting analytics
Zoom Videos
Zoom Workplace is an AI-powered collaboration platform.
Zoom is the official unified communications platform for MLB™, powering their Replay Operations Center, MLB.tv™ fan experience, and even the MLB Draft™ with Zoom Meetings, Zoom Phone and Zoom Contact Center.
Zoom Integrations
Zoom Competitors
Zoom Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android, Blackberry, Mobile Web |
| Supported Countries | North America, South America, Europe, Africa, Asia, Australia |
| Supported Languages | English |
Zoom Downloadables
Frequently Asked Questions
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.
Reviewers rate Call recording and Mobile app for iOS highest, with a score of 8.3.
The most common users of Zoom are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(5191)Attribute Ratings
Reviews
(226-250 of 393)Companies can't remove reviews or game the system. Here's why
April 22, 2019
Zoom through Virtual Calls!
Extremely easy to use and set up. Can control audio/video by default for invited participants.
April 20, 2019
I recommend you try Zoom for sure
Never used Zoom Rooms.
April 20, 2019
A Stable Skype
I use Zoom every working day to communicate in daily stand up meetings, as well as for video conferences, both between clients and internally. I have not had a single issue with Zoom, and the same cannot be said for Skype.
April 19, 2019
Zooming in on Zoom
Did not manage to utilize Zoom Rooms during my time spent with the software.
March 29, 2019
A great way to set up video meetings.
Score 10 out of 10
Vetted Review
Verified User
I havent used Zoom Rooms so cannot comment.
March 27, 2019
Zoom - It just works!
We use Zoom Rooms in all our meeting rooms that have TVs available. The tablet can be a little confusing in the beginning to understand and run, but once you have become accustomed to it, it can be easy and quick to run with. The quality is better compared to the other platforms and applications I have come across in other organizations.
March 26, 2019
Zoom is a no-brainer for virtual meetings!
I have not used this feature yet.
March 23, 2019
Zoom meetings “face to face”
No we do not have specific zoom rooms, but we do have conference rooms where Zoom is used.
I have not used the Zoom Rooms functionality. My feedback from an outside perspective is that I can't even tell why it is different than just starting a "Personal Meeting Room" meeting or a "Scheduled Meeting". Zoom describes the benefits but doesn't explain why I should use it. I'm getting most of what I want out of the existing functionality of Zoom calls, so unless they can more clearly describe how it is different, I'm not going to use it/pay for it/spend more time trying to understand what it is.
March 06, 2019
Using Zoom to stay connected
I have not used Zoom Rooms enough to feel I have a strong handle on all of its tools.
We are very satisfied with Zoom Rooms. Great tool at a great value. Our Zoom Rooms are used constantly and the ease of use of launching a meeting or joining a meeting is fantastic.
This might really be one of the best features of Zoom. Very well integrated with GSuite and resources, and it just works. Video and audio quality are great.
This might really be one of the best features of Zoom. Very well integrated with GSuite and resources, and it just works. Video and audio quality are great.
March 05, 2019
A great solution at an affordable price
We don't use Zoom Rooms.
February 23, 2019
Best there is, end of story.
As of this writing [this review], we are not using Zoom Rooms. We anticipate beginning a pilot in the coming weeks.
February 22, 2019
Zoom is way better than Skype
Zoom Rooms are quite easy to set up, are very easy to invite others to, and the user interface is ordered quite well; it is easy to see who is in the meeting and participating, and you can enter the room with audio or video off by default, if you prefer.
February 21, 2019
Excellent group meeting platform
I used Zoom Rooms for my lead sessions. In my class, I showed my slideshow and explained everything using the white-board. I also shared my screen with them to show the points of the presentation. I can also take questions from the audience. I was totally satisfied in using Zoom Rooms.
February 15, 2019
Easy to use video conferencing software
I haven't yet.
February 11, 2019
Zoom - the video call champion
Score 10 out of 10
Vetted Review
Verified User
We are greatly satisfied with Zoom Rooms. We have even had clients on calls with us taking pictures with their phones to try and figure out what technology we were using because the call was clearer than anything they had ever experienced.
February 06, 2019
Easy to get together, one of the best collaboration software.
I think two times we have used the Zoom Rooms. It went well.
February 06, 2019
When looking for a professional meeting place, look to Zoom
We have access to Zoom Rooms and it has been something that we've mostly used internally. Because KeyedIn is an organization that has satellite offices around the world this feature has been something that has helped us all stay connected very easily. We've been able to send out invitations very easily and have everyone there.
February 06, 2019
Zoom is the perfect conferencing solutions for SMBs
We currently do not, but are looking to purchase this product.
February 05, 2019
Zoom review from a SaaS Organization
We don't currently use Zoom Rooms.
February 01, 2019
Zoom review
No, I have not used Zoom rooms.
January 24, 2019
Good connections almost for free
We are considering using Zoom Rooms but right now it seems complicated to run all these devices at once without issues. We need some time.
January 21, 2019
Bridging technology gap with Zoom
Zoom rooms allows us to connect our internal conference rooms with zoom meetings. This allows us to easily book a room and have Zoom automatically connect with the room.
January 19, 2019
Zoom Experience
We did not use Zoom Rooms.