Zoom Reviews

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Score 8.9 out of 100

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Lis Torres Zambrano | TrustRadius Reviewer
September 17, 2019

Zoom Review

Score 10 out of 10
Vetted Review
Verified User
Review Source

Zoom Rooms

Zoom Rooms offers unique functionalities for video conferences. The possibility of integrating other tools such as an interactive whiteboard allows the experience to be increasingly real.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Zoom Rooms

We have multiple Zoom Rooms at different locations. They work great and our staff really enjoys using them. However, we have found that the A/V integration is sometimes not ideal and this causes some issues with the hardware not performing as expected. If we could get Zoom appliances that are fully integrated and customized for a single purpose, we would have a better user experience.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Zoom Rooms

Zoom Rooms is a user-friendly and stable AV drop-in. We've appreciated the overall quality of the experience, especially with access to a variety of control interfaces. Zoom still struggles to expose their API in ways that integrators need, and the limits on concurrent device limits are frustrating. We also wish we could have direct access to the control interface from the admin portal.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Zoom Rooms

Yes. I like that hosts have such great control over Zoom Rooms and it got everyone and everything organized. I'm 90% satisfied, only because I haven't hosted a Zoom Room with many people before.
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Anonymous | TrustRadius Reviewer
December 09, 2019

Excellent performance

Score 8 out of 10
Vetted Review
Verified User
Review Source

Zoom Rooms

Some of our great clients also use Zoom. Every week we usually have a follow-up meeting to tell the progress of the projects. In these meetings, Zoom Video is very useful. Also, the sensations with the webinar to give training to employees.
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Anonymous | TrustRadius Reviewer
October 28, 2019

Baby Zoomers!!!!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Zoom Rooms

My experience has been great, but customers have mentioned that its not intuitive when trying to make calls out to join other conference calls.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Zoom Rooms

When we first trialed Zoom we knew immediately that what we really needed was Zoom Rooms not Zoom meetings, fast forward 3 years of faking Zoom Rooms with custom Zoom meeting users and we are hoping to finally get to implement real ones soon.
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Anonymous | TrustRadius Reviewer
October 18, 2019

Zoom Review for V

Score 10 out of 10
Vetted Review
Verified User
Review Source

Zoom Rooms

We have a standard deployment for Zoom Rooms and the users love them. It is also very easy to support from a helpdesk perspective. We can walk into a room having issues and normally walk out within a minute with the meeting running.
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Zoom Rooms

We do use Zoom rooms with our company. We have approximately 7 Zoom rooms set up in our office and plan to have more as we grow. It allows for multiple meetings to be going at the same time, on the same internet connection, without bogging down the network as we need everyone else to continue working during said meetings.
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Anonymous | TrustRadius Reviewer
October 17, 2019

Zoom Review

Score 8 out of 10
Vetted Review
Verified User
Review Source

Zoom Rooms

I think as features have been added it has really a great product. We use it daily for calls, support, chatting and meetings. We have seen the results first hand of having meetings and conferencing solutions the company can count on.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Zoom Rooms

The "Wow" factor for the Zoom Rooms we have implemented has been great.
It has made some of our lesser-used meeting spaces more attractive, and they are getting more use.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Zoom Rooms

Zoom Rooms are very easy to use, as the tablet provides great and easy UX for non-tech users. We like that it's hardware agnostic, meaning we can go with any brand of equipment we'd prefer. We would love for it to improve on VIDEO CONTENT SHARING, though, as so far it's very lacking. Airplay sharing support is also erratic, as it works great over AppleTV but is terrible over Zoom
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Anonymous | TrustRadius Reviewer
October 17, 2019

Zoom At its best

Score 10 out of 10
Vetted Review
Verified User
Review Source

Zoom Rooms

Zoom Rooms have been a huge success in our organization. Adoption rates and the number of meetings have been growing year over year since we switched to Zoom.
Additionally, digital signage as a value add on has been a cherry on top.
I’m also excited for all the hardware partnerships that Zoom is doing. It will make Zoom adoption even easier
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source

Zoom Rooms

Zooms Rooms for us has been helpful when our small team at HQ meets with extended remote staff. Just as importantly, however, is when we consult with our clients and take them on that journey from either having no A/V room system or a legacy system to a Zoom Room and see the look on their faces when they realize what and how they can do now that they could not do (or do easily) before. This is one of the best parts of the work we do.
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Feature Scorecard Summary

High quality audio (578)
8.9
High quality video (580)
9.0
Low bandwidth requirements (512)
8.0
Mobile support (1)
7
Desktop sharing (574)
9.3
Whiteboards (360)
8.4
Calendar integration (510)
8.6
Meeting initiation (564)
8.9
Integrates with social media (219)
7.7
Record meetings / events (536)
9.0
Slideshows (379)
8.8
Live chat (480)
8.7
Audience polling (292)
8.4
Q&A (331)
8.4
User authentication (403)
8.8
Participant roles & permissions (452)
8.7
Confidential attendee list (315)
8.5

About Zoom

Zoom
Zoom is a popular online meeting and video conferencing platform known for its webinar capabilities for live virtual events and broadcasting. It features HD video and audio, collaboration tools, chat functionality, and an enterprise cloud phone system.

In addition to the above features, Zoom also offers:

Zoom Video Webinar
Zoom offers a Video Webinar option supporting unlimited audiences viewing live with presentation engagement tools like group chat, dual screen support, live broadcasting to YouTube or other platforms, polling, and other features supporting streaming webinars and virtual events.

Zoom Rooms
Zoom offers hardware and software bundles for businesses looking to streamline their web conferencing services.

Zoom Phone
With Zoom Phone, users can bundle their voice, video, voicemail, messaging, meetings, and conferencing through one application. It can carry out calls over cellular voice, cellular data, or WiFi connections and is supported on Windows, MacOS, iOS, and Android devices.


Zoom Features

Performance & Compatibility of Online Events Software Features
Has featureHigh quality audio
Has featureHigh quality video
Has featureLow bandwidth requirements
Has featureChrome compatible
Has featureFirefox compatible
Has featureSafari compatible
Has featureIE compatible
Has featureAvailable for Linux
Has featureAvailable for OS X
Has featureAvailable for Windows
Does not have featureMobile support
Screen Sharing Features
Has featureDesktop sharing
Has featureDocument/File sharing
Has featureApplication sharing
Has featureWhiteboards
Online Meetings / Events Features
Has featureScheduling
Has featureCalendar integration
Has featureMeeting initiation
Has featureEnd meetings
Has featureIntegrates with social media
Has featureRecord meetings / events
Has featureDial-in attendance
Has featureOnline attendance
Has featureMute
Has featureSlideshows
Has featureMedia
Has featureInternational calling
Has featureMultiple webcam streams
Online Events Collaboration Features
Has featureLive chat
Has featureAudience polling
Has featureQ&A
Has featureMeeting space storage
Has featureAnnotation
Has featureRemote support features
Online Events Security Features
Has featureUser authentication
Has featureParticipant roles & permissions
Has featureParticipant list
Has featureConfidential attendee list
Has featureSecure file sharing
Additional Features
Has featureMobile Screen Sharing
Has featureVideo Breakout Rooms
Has featureScreen share video with audio

Zoom Video

Zoom Product Overview Video -- Zoom is revolutionizing the ways teams collaborate. Whether you're connecting multiple conference rooms or adding remote attendees. Meeting face-to-face is as simple as a single touch.

Zoom Integrations

Slack, Salesforce.com, Marketo, Google Drive, Box, Dropbox, Pardot, Zapier, Skype for Business (formerly Lync), Microsoft One Drive, Microsoft Outlook, Google Calendar, Google Chrome, Mozilla Firefox, LTI Canvas, LTI Blackboard, LTI Moodle, LTI Desire2Learn, Kubi

Zoom Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No
On-premise EditionPricing DetailsTerms
Virtual H.323/SIP Room Connector49/month
Business19.99/month
SaaS EditionPricing DetailsTerms
Basic$0
Pro14.99/month
Business19.99/month
Zoom Room Conference Room49/month
Webinar54.99/month

Zoom Support Options

 Free VersionPaid Version
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

Zoom Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:Apple iOS, Android, Blackberry, Mobile Web
Supported Countries:North America, South America, Europe, Africa, Asia, Australia
Supported Languages: English