Zoom: From Meetings to Webinars
It is used to have online meetings and Knowledge transfer classes in wide range of schedules in our daily life, which allows us to have …
Starting at $5 per month per license
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What is Zoom?
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone,…
Recent Reviews
How Zoom Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Desktop sharing (702)8.181%
- Meeting initiation (690)7.979%
- High quality audio (707)7.777%
- High quality video (709)7.777%
Reviewer Pros & Cons
Video Reviews
18 videos
Zoom: How Video Conferencing Let a Music Producer Stay on Beat
04:15
Information Services Managers uses Zoom Exclusively: User Review
01:21
User Review: Zoom Resolves the Struggles of Planning Meetings as Communication Goes Virtual
03:46
Pricing
Add-On Zoom Translated Captions
$5
Cloud
per month per license
Add-On - Zoom Whiteboard
$24.90
Cloud
per year
Pro
$149.90
Cloud
per year per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://zoom.us/pricing/?utm_source=Tru…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Zoom?
Zoom is a collaboration platform designed to make connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology facilitates modern collaboration through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, and Whiteboard.
Zoom Features
Cloud PBX Features
- Supported: Hosted PBX
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
- Supported: Business SMS/External Messaging
- Supported: Voicemail Transcription
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
Performance & Compatibility of Online Events Software Features
- Supported: High quality audio
- Supported: High quality video
Online Meetings / Events Features
- Supported: Scheduling
- Supported: Calendar integration
- Supported: Meeting initiation
- Supported: Record meetings / events
Screen Sharing Features
- Supported: Desktop sharing
Online Events Collaboration Features
- Supported: Live chat
Online Events Security Features
- Supported: User authentication
- Supported: Participant roles & permissions
Unified Communications Platform and Collaboration Features
- Supported: Centralized communications management
- Supported: Team messaging
- Supported: Team document sharing
- Supported: Call and meeting analytics
Zoom Videos
Zoom Workplace is an AI-powered collaboration platform.
Zoom is the official unified communications platform for MLB™, powering their Replay Operations Center, MLB.tv™ fan experience, and even the MLB Draft™ with Zoom Meetings, Zoom Phone and Zoom Contact Center.
Zoom Integrations
Zoom Competitors
Zoom Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android, Blackberry, Mobile Web |
| Supported Countries | North America, South America, Europe, Africa, Asia, Australia |
| Supported Languages | English |
Zoom Downloadables
Frequently Asked Questions
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.
Reviewers rate Call recording highest, with a score of 8.3.
The most common users of Zoom are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(5193)Attribute Ratings
Reviews
(76-100 of 393)Companies can't remove reviews or game the system. Here's why
October 16, 2019
Going beyond video conference into phone, collaboration, rooms
We use Zoom Rooms. It's very convenient to start meetings and get the discussion started, especially as our conf rooms are booked back to back. The only drawback I have seen is when the prospect/customer is on a different conferencing system (Webex, GTM) and we cannot use a Zoom Room setup to connect to that and have to huddle around our laptops. Imagine 7 people in a conf room (enabled with Zoom Room) each on their laptop connected to a customer Webex. Not fun :)
October 16, 2019
I wish Zoom loved me as much as I love Zoom
My user experience has been phenomenal. The product is very reliable and easy to use. The quality of audio and video has been very high. It DOES just work! That is a great thing compared to the last 20 years of other solutions on the market.
October 16, 2019
Zoom Room Review
We recently started deploying Zoom Rooms. Feedback has been positive with biggest comment of, "it just works."
October 16, 2019
Zoom Rooms are the future.
We love Zoom Rooms. It's so easy to use. We enabled 4 rooms without leaving instructions, and didn't get a single call on how to use it.
October 16, 2019
Why Zoom Changes the Game
Zoom Rooms are a game-changer. The simplicity, the controls from a centralized control panel, and the ability to remove cables are all reasons that Zoom Rooms rock.
October 16, 2019
Zoom is every IT Administrator's favorite product
As previously mentioned, all of our conference rooms are now Zoom Rooms. This has been critical for decluttering our rooms by enabling wireless sharing, and for empowering users to cross-collaborate with remote offices and participants.
October 16, 2019
Love It...Won't Leave It
We have saved a large amount of capital by being able to set up Zoom Rooms with non-proprietary equipment. We get to choose what we purchase; Zoom doesn't make us buy anything special. They have recommendations, but it is not mandatory.
October 16, 2019
Simple, elegant and efficient web-conferencing. It just works!
Zoom Rooms, paired with an iPad or controller, are lifesavers. The PCs that run the Zoom Rooms are always ready to roll. In the event of power or connection failures, they boot right back up to the Zoom Room, ready to start the next meeting. User interference is minimal as the rooms can be upgraded, rebooted and troubleshooted from an intuitive user panel thousand of miles away.
October 16, 2019
Get Zoom or Regret it!
The setup is super easy to manage. It is just a matter of knowing what you want to implement from the get-go. Support for the product is fantastic and we hope it stays that way. I expect that our whole company will be rolled out with Zoom in the quarter!
October 16, 2019
Zoom Rooms make video conferencing simple!
Zoom Rooms provides a very user friendly experience.
October 16, 2019
Zoom's awesome.
We're still setting them up, but in our trial runs, Zoom Room is great.
October 16, 2019
Zoom helps us become more productive and prepared for the future
Zoom Rooms are fantastic and easy to use. We use it with MXW from Shure and a P300 from Shure. Audio quality is great and it really easy to use. We stopped using another brand to show the video from our computer. We even stop using HDMI or VGA cables. Our conference tables look cleaner and ready to work with the team. We are implementing a new Zoom Room this month and looking to have 2 more. It is easy and fast to do.
October 16, 2019
Zoom Review
Zoom Rooms are the bomb. They are the easiest rooms to use, no more guessing if the room is available or not. When using the Zoom Room anyone can share their screen without having to plug their system in. I am also glad that no matter which system you use, they all interact well.
October 16, 2019
Zoom Just Works
Meetings are instantly started. There is no need for connecting cables to a laptop.
October 16, 2019
Still in love with Zoom 4+ years later
I love Zoom Rooms. I've been using Zoom Rooms before they were actually a product. I claim partial credit even for the evolution of Zoom Rooms. Love them.
October 16, 2019
One Zoom to rule them all.
I love how we have set up Zoom Room at our company. We used a third-party called Munki to image our machines (before APFS days) and have set the machine reboot, update, screen settings, etc. The only thing these machines do is run the Zoom Rooms software. I have personally set up all of the North American Zoom rooms. I think in the beginning it was very challenging at first but once I got into a flow it was like running a conveyor belt.
Now the only thing that I check with the Zoom Rooms is if the iPad Zoom Controller/Calendar and the Zoom software on the Mac minis is up-to-date.
Now the only thing that I check with the Zoom Rooms is if the iPad Zoom Controller/Calendar and the Zoom software on the Mac minis is up-to-date.
October 16, 2019
It just works... really well.
Allows for the instructor and learners to easily engage. Overall audio and video has been excellent.
October 16, 2019
Zoom Review
It's inexpensive to build a video conference room. IT people can create their own rooms.
October 16, 2019
I Love the Zoom Experience
Rooms that are fully established as Zoom Rooms are great with constant positive end-user feedback. We do have challenges integrating with legacy VTC systems. These challenges are on the VTC side, not Zoom issues. Challenges with Fed Ramp integration in Zoom Rooms can be challenging with some features not available yet. Overall, Zoom Rooms just work.
October 16, 2019
Zoom is Zo Zimple You Guyz! Seriously, it's the Best
Really easy and quick to set up - both for end-users and our IT Department.
October 16, 2019
Zoom Review
I have had a great experience with Zoom Rooms. They allow me to expand my reach and ability to help users to the masses through Zoom room training sessions and meetings.
October 16, 2019
Zoom is the future of conferencing
The one-touch join experience is great for our users.
October 16, 2019
Zoom Review
We are just now starting to roll some of these out, so I can't really say yet - with any authority anyway.
October 16, 2019
Zooming past Skype into Zoom Rooms.
We have multiple Zoom Rooms at different locations. They work great and our staff really enjoys using them. However, we have found that the A/V integration is sometimes not ideal and this causes some issues with the hardware not performing as expected. If we could get Zoom appliances that are fully integrated and customized for a single purpose, we would have a better user experience.
October 16, 2019
Zoom keeps getting better!
The Zoom Room app is very easy to use when initiating a meeting. It also does a good job with wireless screen sharing.