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ZoomInfo Sales

ZoomInfo Sales

Overview

What is ZoomInfo Sales?

ZoomInfo SalesOS is a modern go-to-market platform for B2B companies. SalesOS helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven…

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Recent Reviews

ZoomInfo Sales Review

10 out of 10
July 09, 2024
Incentivized
I utilize ZoomInfo Sales in my day to day to find accurate contact information for known prospects, a to source new prospects. ZoomInfo …
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TrustRadius Insights

Intuitive Interface Appreciation: Users consistently commend the user-friendly design of ZoomInfo, highlighting how it simplifies complex …
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ZoomInfo Review

7 out of 10
April 02, 2024
Incentivized
Used to find contact info for prospects and export into our CRM. Used by many different individuals that are involved in any form of …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features
  • Advanced search (660)
    7.9
    79%
  • Company information (656)
    7.9
    79%
  • List quality (648)
    7.3
    73%
  • Contact information (660)
    7.3
    73%

Reviewer Pros & Cons

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Video Reviews

4 videos

Product Review: ZoomInfo Gets Customer Data & Leads Onto The Desk of Sales Faster & Easier
02:16
Product Review: ZoomInfo's Real Time Data Streams Allow Sales To Keep Business Up to Speed
03:32
ZoomInfo Optimizes Outreach to Improve Sales: Product Review
02:43
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Pricing

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N/A
Unavailable

What is ZoomInfo Sales?

ZoomInfo SalesOS is a modern go-to-market platform for B2B companies. SalesOS helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven insights and buying signals…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Cirrus Insight?

Cirrus Insight integrates Salesforce with Gmail, Google Calendar, and Google Contacts. Instantly View Contextual Salesforce Information in Your Inbox. Save Emails & Attachments to Salesforce with a Click. Sync Your Google & Salesforce Calendars. Create & Edit Salesforce Records on the Fly.…

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Features

Prospecting

Features related to generating leads and finding new contacts.

7.9
Avg 7.7

Sales Intelligence Data Standards

How well does the contact, company, and industry information provided by the SI tool meet the user’s needs? Is the availability and quality of data satisfactory?

7.8
Avg 7.6

Data Augmentation & Lead Qualification

Features around contact data management and lead intelligence.

7.6
Avg 7.4

Sales Intelligence Email Features

Features that support sending emails to leads, especially initial emails to a list of prospects. May gather additional sales intelligence based on email engagement, adding additional info to the contact record and/or contributing to lead prioritization.

6.5
Avg 7.5
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Product Details

What is ZoomInfo Sales?

ZoomInfo SalesOS is a go-to-market platform for B2B companies offering a database of insights, intelligence, and purchasing intent data about companies and contacts.

ZoomInfo layers additional tools on top of the intelligence—such as conversation intelligence (Chorus), sales engagement (Engage), and data orchestration (RingLead)—to help users engage with prospects and customers.

By integrating all of these tools with the other key systems already in use, ZoomInfo helps go-to-market teams to be more prepared and well equipped to close more deals and hit their number.

ZoomInfo Sales Features

Prospecting Features

  • Supported: Advanced search
  • Supported: Web browser extension
  • Supported: Identification of new leads
  • Supported: List quality
  • Supported: Email contacts
  • Supported: Direct dial contacts
  • Supported: List upload/download
  • Supported: Ideal customer targeting
  • Supported: Load time/data access

Sales Intelligence Data Standards Features

  • Supported: Contact information
  • Supported: Company information
  • Supported: Industry information

Data Augmentation & Lead Qualification Features

  • Supported: Salesforce integration
  • Supported: Company/business profiles
  • Supported: News updates
  • Supported: Web traffic insights
  • Supported: Prospect tracking/following
  • Supported: Alerts and reminders
  • Supported: Data hygiene
  • Supported: Automatic data refresh
  • Supported: Tags
  • Supported: Filters and segmentation
  • Supported: Salesforce opportunity creation
  • Supported: Ability to append contact, lead, and account level data

Sales Intelligence Email Features Features

  • Supported: Automated initial emails
  • Supported: Sales email templates
  • Supported: Engagement tracking
  • Supported: Gmail integration
  • Supported: Exchange integration
  • Supported: Marketing automation integration

ZoomInfo Sales Video

RevOS is built around ZoomInfo's comprehensive B2B data. The Data can be put into motion to help connect with the next customers at precisely the right time.

ZoomInfo Sales Competitors

ZoomInfo Sales Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

ZoomInfo SalesOS is a modern go-to-market platform for B2B companies. SalesOS helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven insights and buying signals that reveal companies that are ready to buy.

Apollo.io, Lusha, and Seamless.AI are common alternatives for ZoomInfo Sales.

Reviewers rate Salesforce integration highest, with a score of 8.4.

The most common users of ZoomInfo Sales are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1692)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Intuitive Interface Appreciation: Users consistently commend the user-friendly design of ZoomInfo, highlighting how it simplifies complex tasks and enhances overall productivity. For instance, they mention that the clear layout and intuitive controls save them valuable time when searching for specific information. CRM Integration Streamlining: Many users express gratitude for ZoomInfo's seamless integration with CRM systems, mentioning how this feature significantly streamlines their data management processes. By directly exporting relevant details to their CRM platforms, users can efficiently track leads and maintain up-to-date client records. Lead Generation Tool Effectiveness: The lead generation tool within ZoomInfo receives high praise from users who emphasize its role in identifying potential clients effectively. They often cite instances where using this tool led to significant business growth opportunities by providing accurate insights into target markets.

Update Frequency: Users have consistently voiced the necessity for more regular updates to maintain the timeliness and relevance of information provided by the platform. They emphasize that frequent updates are crucial in ensuring that users have access to current and accurate data, which is essential for their decision-making processes.

Email Accuracy Concerns: Several reviewers have highlighted significant dissatisfaction with the accuracy of the email-guessing feature, urging for enhancements in this aspect. Users stress the importance of reliable contact information and express frustration when inaccurate or outdated emails hinder their outreach efforts, underscoring the need for improved email accuracy within the platform.

Mobile Navigability: Feedback indicates that users find the app's user interface less intuitive compared to the computer site, expressing a clear preference for more navigable designs that enhance overall user experience. Reviewers cite specific challenges they face while navigating through the app, such as difficulties in locating key features or complex menu structures, leading them to advocate for a more user-friendly interface that simplifies interactions and improves usability.

Attribute Ratings

Reviews

(1-25 of 688)
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July 10, 2024

Love ZoomInfo Sales

Score 9 out of 10
Vetted Review
Verified User
Incentivized
It’s all about prospecting into new markets, analyzing white space, building out organizational data, analyzing ICP’s, TAM/SAM quantification and looking for people in general. The sites this scrubs regularly has to be in the hundreds of thousands, so it’s going to bring relevant data for people looking to be up to speed on more than they likely need to know.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ZoomInfo Sales is well suited for mid-market and enterprise customers who have a large database already or want to build a large contact database and use it for in-house demand gen and sales prospecting. The AI feature is specifically suited for those teams which have lesser number of marketing employees and/or want to improve team productivity. It is less appropriate if there is only a limited budget or they have just started their operations.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ZoomInfo Sales is well suited for sellers that are in a prospecting role. ZoomInfo Sales can get you in direct contact with your desired DM and help to get around tricky offices. I have also utilized ZoomInfo Sales while in a deal setting to secure a DMs direct line in order to help them access meetings. ZoomInfo Sales also helps to give other points of contact that may be in the decision making process.
Nicolás Hernandez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It’s a really good tool and has helped me a lot in therms of gathering information from leads and also the bulk actions to extract large amount of information has improved my daily task. Also is really useful has the chrome extension, making it a lot of easier to find info in real time from any webpage or lead you are taking a look on.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
For our sales team. Through ABM when we know which company has visited it can be easy for them to use ZoomInfo Sales to identify the decision maker and start a conversation.

It does not help us run ABM campaigns today on an SME base due to limited information on that base.
Lara Murdock | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ZoomInfo Sales is very well suited for sales persons in the industrial realm. I haven't used any other program with more suitable contacts in the manufacturing industry. I work for a B2B company and I can reach plant managers, plant engineers, and vice presidents easily. I was not able to do this with LinkedIn Sales or other platforms. ZoomInfo Sales provides cellphone numbers which in my experience is a hot commodity in the industrial B2B universe.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
They are charging $13,000 but their product does not work properly and their support model falls way short of what was sold to me.

They have a dialer but the numbers they provide show up as spam when I call someone. When I ask them to fix it, they provide a list of about 12 different websites and 1-800 numbers that I have to call myself to get their numbers whitelisted. I spent about 8 hours on this and it still doesn't work.

Their sales rep promised me that the whole system would be "fully setup" the day after I signed the package and that their team would import the sequences. But its basically a self-service model using a klunky UI, where I have to invest another 20-30 hours to watch webinars and work with an offline support team to set it up.

I get bounced emails and when I email them asking them to fix these, they don't do it properly. I'm forced to exchange dozens of emails with them and they still haven't fixed some of the contacts I flagged for them two months ago.

Stay away from Zoominfo. This is one of the most frustrating experiences my company has had (and I, personally have had) using a B2B product, especially at this price range. I'd recommend Apollo instead, which is cheaper and works much better, and I'm happy to consider other products that do a good job.
Iyer Amruthur | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
When you cannot find a company's number, the department in the company you need, the email or cell contact for the direct contact you need. ZoomInfo will be overwhelming with contacts, but it will be divided by department, position, tenure, etc. It goes a step above just "knowing" who you're calling to, "having the contacts" for who you want to call.
October 24, 2023

Zoominfo Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I would highly recommend Zoominfo to anyone within a Sales / BD / Lead Generation role who is looking to gain access to prospects, companies and insights. The support you get from the Team at Zoominfo is also very good.

It may be less appropriate for people within Customer Service roles and the likes.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For prospecting, market research, contact information of your ICPs. Zoominfo info is absolutely great, also if you use a CRM like Salesforce, you can map out fields to anything you design. It's great for the Sales team and research team to use. Also if you deal with a lot of csvs, I'll recommend uploading first to ZoomInfo to match and accurately fill out the companies or contacts info better before exporting into your CRM through Zoominfo to avoid duplication and bad data. We cleaned out thousands of duplicates recently and ZoomInfo was helpful with this.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Zoominfo SalesOS is well suited for sales and marketing purposes such as lead update since you can obtain work emails and phone numbers. Been using ZoomInfo for 3 years already, so far I don't have any inappropriate experience with ZoomInfo.
October 08, 2023

#1 for a reason

Score 9 out of 10
Vetted Review
Verified User
Incentivized
ZoomInfo SalesOS is a must-have as a primary data source, especially if the US/NA is your primary geography. That said, I always recommend using 2 or 3 data sources. Also good as the primary intent source, but again, I recommend using 2 to 3 intent sources. ZoomInfo SalesOS intent and G2 intent are a good combination.
October 07, 2023

ZoomInfo SalesOS

Score 8 out of 10
Vetted Review
Verified User
Incentivized
ZoomInfo SalesOS is a really useful tool for a sales team. It allows users and admins to easily search for and find prospects/companies that they are looking for. Another great feature is the ability to export directly to your CRM this makes the marketing process so much easier. The ZoomInfo SalesOS support team has been extremely helpful in offering trainings and letting us know when new features are deployed.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We've had lots of success in the Enterprise space gathering contact data for our key accounts. We've also really liked the combination of intent data, websights, scoops and technology data. This has allowed us to attack key accounts with a ton of knowledge beforehand to tailor our outreach.
Logan Fiedler | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ZoomInfo SalesOS to find accurate B2B contact and company information then export it into ZoomInfo SalesOS for our marketing campaigns and our outbound sales team to reach out to. I haven’t personally explored their SDR features since we do everything through HubSpot but it would be interesting to see how that’s utilized.
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