Horrible support, deceptive sales, sub-par product - DO NOT BUY!
I was hoping to use ZoomInfo to find leads and send them emails or call them but have not been able to so far
Overview
What is ZoomInfo Sales?
ZoomInfo SalesOS is a modern go-to-market platform for B2B companies. SalesOS helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven…
Recent Reviews
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Popular Features
- Advanced search (650)7.878%
- Company information (646)7.777%
- Contact information (650)7.272%
- List quality (638)7.171%
Reviewer Pros & Cons
Video Reviews
4 videos
Product Review: ZoomInfo Gets Customer Data & Leads Onto The Desk of Sales Faster & Easier
02:16
Product Review: ZoomInfo's Real Time Data Streams Allow Sales To Keep Business Up to Speed
03:32
ZoomInfo Optimizes Outreach to Improve Sales: Product Review
02:43
Pricing
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What is ZoomInfo Sales?
ZoomInfo SalesOS is a modern go-to-market platform for B2B companies. SalesOS helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven insights and buying signals…
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is ZoomInfo Sales?
ZoomInfo SalesOS is a go-to-market platform for B2B companies offering a database of insights, intelligence, and purchasing intent data about companies and contacts.
ZoomInfo layers additional tools on top of the intelligence—such as conversation intelligence (Chorus), sales engagement (Engage), and data orchestration (RingLead)—to help users engage with prospects and customers.
By integrating all of these tools with the other key systems already in use, ZoomInfo helps go-to-market teams to be more prepared and well equipped to close more deals and hit their number.
ZoomInfo Sales Features
Prospecting Features
- Supported: Advanced search
- Supported: Web browser extension
- Supported: Identification of new leads
- Supported: List quality
- Supported: Email contacts
- Supported: Direct dial contacts
- Supported: List upload/download
- Supported: Ideal customer targeting
- Supported: Load time/data access
Sales Intelligence Data Standards Features
- Supported: Contact information
- Supported: Company information
- Supported: Industry information
Data Augmentation & Lead Qualification Features
- Supported: Salesforce integration
- Supported: Company/business profiles
- Supported: News updates
- Supported: Web traffic insights
- Supported: Prospect tracking/following
- Supported: Alerts and reminders
- Supported: Data hygiene
- Supported: Automatic data refresh
- Supported: Tags
- Supported: Filters and segmentation
- Supported: Salesforce opportunity creation
- Supported: Ability to append contact, lead, and account level data
Sales Intelligence Email Features Features
- Supported: Automated initial emails
- Supported: Sales email templates
- Supported: Engagement tracking
- Supported: Gmail integration
- Supported: Exchange integration
- Supported: Marketing automation integration
ZoomInfo Sales Video
RevOS is built around ZoomInfo's comprehensive B2B data. The Data can be put into motion to help connect with the next customers at precisely the right time.
ZoomInfo Sales Integrations
ZoomInfo Sales Competitors
ZoomInfo Sales Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
ZoomInfo Sales Downloadables
Frequently Asked Questions
ZoomInfo SalesOS is a modern go-to-market platform for B2B companies. SalesOS helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven insights and buying signals that reveal companies that are ready to buy.
Reviewers rate Salesforce integration highest, with a score of 8.1.
The most common users of ZoomInfo Sales are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(1664)Attribute Ratings
Reviews
(151-175 of 678)Companies can't remove reviews or game the system. Here's why
February 19, 2022
Zoomin' to the Right People
ZoomInfo is primarily used for prospecting in our sales department and market research, data collection, ICP formulation by the marketing and sales. It gives us the target's contact info, organization, hierarchy, etc. in the summary document. I use the tool to find companies and prospects using the many filters provided like revenue, location, technology stack, etc and then I export the list of companies or targets which we have narrowed down on.
- Helps you find Key Decision makers
- They integrate well with SF
- They have a huge contact base
- Gives you insight into tech stacks used by your target
- Gives you contact numbers and emails which are pretty accurate most times
- It could improve a lot in terms of accuracy
- Real time updates and changes should reflect on the platform
- They need to lower their pricing
- It needs to improve its integration with other CRM's
February 12, 2022
Sneaky auto-renewal clause is very difficult to get out of
Score 1 out of 10
Vetted Review
Verified User
We decided to try ZoomInfo for a year to build our database of decision-makers at companies that could be prospects for us. Our marketing is driven by sharing our expertise through best practices papers and other thought leadership. It's been helpful at identifying companies and people we might not have known about otherwise.
- Our use has been limited to what I described above, so I can't speak to its other strengths.
- Its accuracy is not perfect. We often see people we know who have moved to other companies or positions who are still listed at previous positions in ZoomInfo.
January 14, 2022
Database Creator!
We are using ZoomInfo to create & find specific people whom we use to market our services. We are using ZoomInfo Recruiter for searching potential staff.
- creates excel sheets with the info I select
- ZoomInfo staff is pretty much available to assist when I have an a problem
- ZoomInfo provides great training
- easier platform - create an easier platform to work on, make is easier for users
- have more categories
January 14, 2022
Good tool but it can be better.
I look for prospects' contact information. Get scoops and information on my named accounts.
- contact phone number
- scoops
- account information
- account org chart
- contacts are not updated frequently
- show history of the contact if moved to another company
January 14, 2022
Love ZoomInfo
I've used ZoomInfo at several organizations, and always try to push for my team to adopt their data into our outreach. Cold outreach and prospecting is a hard job, and it's even harder when you don't have the right contact info for your prospects. ZoomInfo really seems to be the gold standard for sales development.
- amount of contacts
- accuracy of data
- organizational hierarchy
- ability to interact with support
- suggesting new data/reporting bad data
January 13, 2022
Zoom into success with ZoomInfo
ZoomInfo is the goto demand gen tool we use for driving pipeline through list builds, scoops, enrich and list match functions. Every event, webinar, media partnership that helps us with pipeline data, get followed by list matching or data finding in Zoominfo. We also use out extensively to drive our ABM initiatives as we get industry-specific data and insights that we need. Scoops help us target specific audiences to further our marketing-campaign efforts. The order to cash/monetization & Billing solution my company offers solves problems of outdated finance processes. With Zoominfo's insights, we are able to target companies that have inefficient back-end technologies / ERPs. I have also started using the WebSights functionality for visibility onto metrics. Zoominfo can really help a business grow...
- List Match - Building lists of appropriate profiles of persons to be targeted. It gives the extensive selection of industry, region, company size, revenue, title, job function to narrow down the search perfectly with a given set of companies or criteria.
- Enhance - any missing data points can be enhanced on accounts or contacts -- we use this comprehensive solution for updating leads, accounts, and opportunities in Salesforce
- Scoops - getting specific info on companies undergoing M&A for example or specific criteria to get data on for targeting
- Integrations - with outreach, Salesforce & Hubspot help instant updating of datapoints so all platforms are on the same page
- technology used by companies cannot be imported as data point on lists
January 13, 2022
New to Zoominfo, But Already Having More Success
We're a rapidly growing tech company that seeks out very specific decision-makers in health plans and other organizations. It's been a couple of months since switching from another platform to ZoomInfo, and my team has already seen a great increase in lead quality and updated data, along with insights into the companies we target.
- Client prospecting
- Company insights/news
- Data Integrity
- Efficient/easy to learn
- Pairs efficiently with Salesloft
- The only potential flaw I've found is that creating/adding to a list within Zoominfo itself is tricky or not possible. Importing from an external source or doc is easy, but combining new prospects or companies that you've found newly in Zoominfo doesn't appear to be an option.
January 13, 2022
Efficiency and getting the work done!
I generate leads through Zoominfo. Not only that, but I also find new industries through Zoominfo by subscribing to their newsletters and tagging certain words that I want to know more about. I also use Zoominfo to "double cleanse" current data I have before importing them into salesforce. As an organization as a whole, we rely heavily on Zoominfo, and has become almost a "default" whenever we need immediate data and information-that is what Zoominfo is used for me.
- Their scoops information on companies
- Their toolbar feature for immediate access to a company's information
- Their advanced search feature on finding new company's with certain industries
- Their address/postal code data
- Sometimes their industries are not correct-advancement in their industries
- Stronger turnaround time for requests on company's that aren't in the Zoominfo system
January 13, 2022
Best for sales people for contact database
Having been in the sales field for the past 10 years I have always looked for the best way to find sales leads as well as contact information. I have used different programs over the years and have not seen a better or more accurate solution. There is always going to be a need for good information and ZoomInfo is by far the best out there and is getting better every day.
- contacts
- leads
- lists
- navigation for accounts and contacts together
- Lists with contact integration
January 13, 2022
ZoomInfo is a home run!
We use ZoomInfo for lead generation and contract mining.
- Contact mining
- Updating their database information
- Communicating with their customers.
- Search by telephone number.
- Make platform more user-friendly.
- Provide company data in Websights data.
January 13, 2022
ZoomInfo and Sales - hand in hand
I use Zoominfo on a daily basis in order to find and qualify my potential leads. Using ZoomInfo (especially intent signals) has been a QOL improvement I have yet to experience. What took hours can now take minutes. I'm able to generate my leads and plan my day easy and simple (in fact ZoomInfo does that for you!).
- Intent Signals
- Prospecting
- Easy to Use
- More Intent signals (12 not enough)
- More integration with Dynamics
- Thats all
January 13, 2022
ZoomInfo Review
I use ZoomInfo daily to investigate different companies for my sales position. I am able to gain valuable information and insight into a company before reaching out to establish a relationship. The part of ZoomInfo that I use the most is ZoomIntent. Through this, I am able to see which companies are currently searching for what I have to sell. It gives me weekly updates which are often as good as leads.
- Zoom Intent
- Organization of Businesses in a particular area
- Ease of use
- Inaccurate emails
- Many companies are not yet included on the site
December 26, 2021
Cut down prospecting time and increase efficiency
We use it to be able to prospect and find the right points of contact before we make a cold call. In addition, we occasionally will use the lead generation tool to help us get industry-specific leads to call on.
- It helps find relevant contact information for c level executives that we’re looking to speak to.
- I like that you’re able to sort larger companies by organization so I’m able to find the info I’m looking for quickly.
- The lead extraction tool has been great since it integrates to our crm so it’s super easy.
- More contact info for smaller companies.
December 23, 2021
ZoomInfo expedites sourcing of new accounts, contacts and leads into our Database for sales efforts
ZoomInfo is a supplement to our prospecting efforts, and probably the most effective one that we have available to us from a contact information standpoint. The integration with Salesforce and its ability to export to the CRM really streamlines the process of getting the leads and contacts where we need them to be in order to sequence them. The Chrome extension in combination with Sales Navigator is also a very convenient feature that streamlines the process as well.
- Provide contact information
- Usability in streamlining prospecting efforts
- Exporting lead, contact and account information into SFDC
- Accuracy of contact information (minimal)
- Speed of exportation
- Identification of duplicates
December 22, 2021
Use of ZoomInfo
I use to find more information about my leads and contacts. Also, gain insight into the companies within my assigned territory.
- providing direct phone number is extremely helpful
- providing business emails is useful
- scoops and intents can be true sometimes
- I wish intents and scoops were more accurate
Score 1 out of 10
Vetted Review
Verified User
[My organization] wanted to use ZoomInfo to update an old database of contacts. [We were] thinking about a re-engagement campaign, [so we] spent a little time reviewing what ZoomInfo can do and set appointments with them. [I] started seeing them in my LinkedIn feed and colleagues started getting updates about them. That is when I should have known how they are. [I believe] they show you how pervasive their service is right off the bat. [The] thing is, it was so predatory [in my opinion].<br><br><br>
- [I felt like they] track you down like an animal.
- [In my experience, they] keep calling after you have asked them not to.
- [In my case, they] bother colleagues after you have said no.
- [I feel that things would improve if you] stop harassing your leads.
- [I think it could be improved if the service] actually did what it had promised in the sales process.
- [I believe it would be better if the service] adopted a better sales model.
December 14, 2021
ZoomInfo is a recommended buy
We use ZoomInfo integrated with Salesforce to identify missing information for accounts and contacts in Salesforce. We also use ZoomInfo to identify potential prospects and identify decision-makers that we should be speaking with at these prospects. This has allowed our sales team to ensure that they are reaching out to the correct contacts and has increased sales efficiency.
- Integrates with Salesforce to show update to data Account and Contact information.
- Easy to add Accounts and Contacts directly to Salesforce.
- Search for specific contacts that would be a prospect for us.
- The problem with all list and data companies is ensuring that the data is up to date, ZoomInfo is not perfect but has been the closest I have found. Continue working towards ways to ensure data is the most up-to-date as possible.
- It is always hard to tell if "my" information is correct or "ZoomInfo" is correct until I try one and fail and then try the other. Would be nice if there was a way to test or confirm data before trying and then checking for updated information.
December 11, 2021
ZoomInfo from the Daily User
ZoomInfo provides contact information with provided accuracy levels in addition to clear tags for direct, mobile, or HQ numbers. In addition to this, they provide filters by intent signals, org structures, internal departments, and so forth. They also integrate into Salesforce well, providing clear plug-ins that play well and help my daily workflow. Prospecting has never been easier.
- Organization.
- Accuracy Checks.
- Filter.
- Age of Information.
December 11, 2021
Great tool for prospecting and data enrichment. Important to define business use case beforehand
Zoominfo is being used focused on the Transportation and Fleet Manager market segment, in the USA market, to get a more detailed list of prospective customers and help Sales and Marketing teams in targeting their campaign to specific individuals within the target accounts. It has also been used in other market segments (such as Aerospace and Material Handling) to help the Sales and Business Development team in focusing the lead qualification and prospecting activities. The team is planning to integrate Zoominfo with Salesforce and Pardot within the next few months; we are currently investigating the technical details.
- Prospecting.
- Searching contacts and companies.
- Key Account management.
- Lead and contact data enrichment.
- Privacy policies and workflows (especially for GDPR countries).
- Integration with data and interaction tracking tools (e.g. google analytics, Pardot, etc.)
December 11, 2021
ZoomInfo is great for sales teams
Our company uses it for demand generation and to get deep insights into targeted accounts, contact information, and more. I use it to access and filter relevant contacts and upload them into SalesForce. It integrates very well with SFDC and helps me build my account list to target and call into.
- Filters you can query and research contacts within companies.
- Triggers to receive automatic new notifications of changes and announcements of lead/companies.
- Very largest database with good accuracy.
- Would like to see a capability to mark contact information as right or wrong to indicate it should be updated/reviewed... I.e. someone the data is not always up to date.
- Some states have more complete data over other states.
- Sometimes slow to load.
December 11, 2021
New business prospecting and validation.
ZoomInfo has been a great tool for our organization to find intent data. This has helped us zero in on industries, key decision-makers, and to help validate our database.
- Provides in-depth data and information.
- Provides smart functions such as saved projects, saved searches, and tracking services.
- Support for training.
- Accuracy in search results.
- Accuracy in the phone.
- Accuracy in position currently held.
December 10, 2021
ZoomInfo is worth every penny!!
We use ZoomInfo to find individuals and companies to contact for sales. ZoomInfo helps us find companies that we wouldn't be able to find otherwise. We look for companies with international locations which ZoomInfo makes extremely easy and significantly more efficient for us. Without ZoomInfo, I'm not sure how I would go about doing my job.
- Allows you to sort by international locations.
- Provides direct phone numbers.
- Provides business emails.
- Information isn't always correct for people.
- Not everyone at a company is on ZoomInfo.
- Often someone that doesn't work at a company is listed under that company in ZoomInfo.
December 10, 2021
ZoomInfo
We use it to prospect potential clients and get the contact information of those that we would reach out to.
- Pull companies within certain criteria.
- Contact info of relevant people.
- Narrowing down search criteria.
- Some contact info is out dated.
December 09, 2021
Great overall, needs some formatting updates
We use it to find basic contact information (Email/Cell numbers) in order to reach out to potential clients.
- Gives Cell Numbers
- Has many toggle options to sort fields
- the ZoomInfo browser install- that can pull up contacts from any website you are on.
- GLITCHES- Whenever you press the "company tab" it pulls down the "contact" tab contacts, every time. without fail. In order to open the company tab, you have to press out and back in twice every time.
- I liked the layout prior to the update- with the new window, the contacts are displayed much smaller than before. Making it hard to access without a large monitor.
- verifying emails- I get a decent amount of "did not deliver" because the emails are incorrect/
I use ZoomInfo for getting into new accounts. I use the intent and scoops options a lot to help find new leads. I then use ZoomInfo to do research on the company and review all possible prospects for the company. Once I decide who the best contacts are to export I then upload them to Salesforce.
- Company information
- Buying intent signals
- Easy to use
- Contact information for prospects
- home page layout
- easier exports