Horrible support, deceptive sales, sub-par product - DO NOT BUY!
I was hoping to use ZoomInfo to find leads and send them emails or call them but have not been able to so far
Overview
What is ZoomInfo Sales?
ZoomInfo SalesOS is a modern go-to-market platform for B2B companies. SalesOS helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven…
Recent Reviews
Awards
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Popular Features
- Advanced search (650)7.878%
- Company information (646)7.777%
- Contact information (650)7.272%
- List quality (638)7.171%
Reviewer Pros & Cons
Video Reviews
4 videos
Product Review: ZoomInfo Gets Customer Data & Leads Onto The Desk of Sales Faster & Easier
02:16
Product Review: ZoomInfo's Real Time Data Streams Allow Sales To Keep Business Up to Speed
03:32
ZoomInfo Optimizes Outreach to Improve Sales: Product Review
02:43
Pricing
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What is ZoomInfo Sales?
ZoomInfo SalesOS is a modern go-to-market platform for B2B companies. SalesOS helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven insights and buying signals…
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is ZoomInfo Sales?
ZoomInfo SalesOS is a go-to-market platform for B2B companies offering a database of insights, intelligence, and purchasing intent data about companies and contacts.
ZoomInfo layers additional tools on top of the intelligence—such as conversation intelligence (Chorus), sales engagement (Engage), and data orchestration (RingLead)—to help users engage with prospects and customers.
By integrating all of these tools with the other key systems already in use, ZoomInfo helps go-to-market teams to be more prepared and well equipped to close more deals and hit their number.
ZoomInfo Sales Features
Prospecting Features
- Supported: Advanced search
- Supported: Web browser extension
- Supported: Identification of new leads
- Supported: List quality
- Supported: Email contacts
- Supported: Direct dial contacts
- Supported: List upload/download
- Supported: Ideal customer targeting
- Supported: Load time/data access
Sales Intelligence Data Standards Features
- Supported: Contact information
- Supported: Company information
- Supported: Industry information
Data Augmentation & Lead Qualification Features
- Supported: Salesforce integration
- Supported: Company/business profiles
- Supported: News updates
- Supported: Web traffic insights
- Supported: Prospect tracking/following
- Supported: Alerts and reminders
- Supported: Data hygiene
- Supported: Automatic data refresh
- Supported: Tags
- Supported: Filters and segmentation
- Supported: Salesforce opportunity creation
- Supported: Ability to append contact, lead, and account level data
Sales Intelligence Email Features Features
- Supported: Automated initial emails
- Supported: Sales email templates
- Supported: Engagement tracking
- Supported: Gmail integration
- Supported: Exchange integration
- Supported: Marketing automation integration
ZoomInfo Sales Video
RevOS is built around ZoomInfo's comprehensive B2B data. The Data can be put into motion to help connect with the next customers at precisely the right time.
ZoomInfo Sales Integrations
ZoomInfo Sales Competitors
ZoomInfo Sales Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
ZoomInfo Sales Downloadables
Frequently Asked Questions
ZoomInfo SalesOS is a modern go-to-market platform for B2B companies. SalesOS helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven insights and buying signals that reveal companies that are ready to buy.
Reviewers rate Salesforce integration highest, with a score of 8.1.
The most common users of ZoomInfo Sales are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(1664)Attribute Ratings
Reviews
(176-200 of 678)Companies can't remove reviews or game the system. Here's why
December 09, 2021
Great Product for the Price!
We use it as a tool to help easily get a hold of prospects within our top 100 organizations and to penetrate each account deeper through research of organization charts and territories. Using the mobile number feature has increased our connect rates by 5x and allowed us to qualify and disqualify many more prospects through cold outbound attempts.
- Mobile Number Accuracy
- Easy Filtering
- Email Accuracy
- Simple Interface
- Webinars
- Investment can be heavy.
December 09, 2021
New ZoomInfo User
We use ZoomInfo for lead generation and accessing contact information for leads. With ZoomInfo, we save countless hours of time finding emails and phone numbers in particular. We also use ZoomInfo for account research to better understand the companies we would like to sell to. We use this to feed information into Salesforce so that it can be easily utilized.
- Delivery of contact information for leads
- Creating detailed records in Salesforce
- Provide company information essential for our account research all in one place
- Limited number of credits
- Contact info and title of leads is not always up to date
- Not integrating with Linkedin
December 09, 2021
ZoomInfo does not disappoint!
ZoomInfo is such a time saver for us in sales as we research leads, companies, and prospects- to just be on a website and click on the extension to get whatever we need- it saves time and makes us faster and better. Zoominfo is amazing and I’ve only scratched the surface with the “intent” feature, the website function is amazing! It lets me see who hits our website and allows me to zero in on the prospect(s).
- Database
- News Scoops
- Intent Buying
- maybe a few too many personal emails & no business emails on a few leads
December 09, 2021
Where have you been all my life
I use ZoomInfo to search for [new contacts,] update contact info, find new companies. Most recently are started using Scoops but LOVE the idea of Intent. It helps me with outreach as well as identifying potential new users & now competitors.
- Company contacts
- Scoops - newsworthy happenings
- Excellent integration with other apps
- every single time I type a name or company (sometimes just text) it pulls up the menu bar above the word, which can be very annoying[.]
- Seems that some contact info can be outdated[.]
December 09, 2021
ZoomInfo is great for businesses of all sizes
Our Marketing, Sales, and Leadership team use ZoomInfo. For Marketing, ZoomInfo allows us to see who is on our website and who has active intent to buy. Since we are industry agnostic, it helps us filter down to the [low-hanging] fruit. We make all of our digital marketing decisions based on intent, [scoop, and websites] data. Our sales team utilizes Zoom for the contact information in their target accounts. Our leadership team uses insights and scoops to monitor our current customers to make sure they're not researching new brokers, and they utilize the mobile app to prepare for upcoming prospect meetings.
- Accurate contact information
- Onboarding
- Education
- Intent signals
- Showing Salesforce icon for companies on [websites] dashboard. We have a lot of accounts that are not big names, so knowing if the people on our website are clients or prospects in SF compared to new visitors would be nice[.]
- Not rush new users to use features they're not ready for[.]
December 09, 2021
ZoomInfo has more than just phone numbers
Finding phone numbers is hard especially in these times. ZoomInfo has the info, they have tight integration into SFDC, and multiple ways to access this info. Highly recommended. They have intent data, contact info, and news on companies. A [one-stop] shop for making the sales discovery process more efficient. The export and uploading is a snap, one click, and the contact is loaded. SWEET!
- Contact information
- Intent information
- Chrome integration
- Company news
- Should know my preferences, instead of asking me to repeat the same process[.]
- Giving me a snapshot of info, and then allowing me [to] dig deeper[.]
- Allow me to organize the screen the way I want to (configuration by user)[.]
December 09, 2021
Zoom! I've qualified a lead!
We currently use Zoominfo to research user and company info to qualify leads and identify contacts.
- Provide org charts[.]
- Show recent company announcements[.]
- Show contact activity[.]
- For employee names specifically, it'd be helpful to provide a date of last update.
December 09, 2021
Zooming through info
Zoominfo gives SDRs the opportunity to access vital information within seconds. I love the fact that it seamlessly integrates with my other technologies which [makes] my prospecting process extremely easy. I have only used [ZoomInfo] for a year but now it is a very important part of my process and moving forward it will need to be present in my tech stack.
- Prospect[.]
- [Provides] contact info[.]
- [Provides] company organization charts[.]
- [Integrates] with other techs[.]
- The information [isn't] always accurate[.]
- More training[.]
- Clear understanding of integrations[.]
December 09, 2021
Zooming in to analyze ZoomInfo tool
When we want to look for employee email and phone information, we can find the information. We also use the list and filtering to prospect accounts and people based on what industry we are targeting/filter by technology as well.
- Many filters when building a list[.]
- Salesforce and Zoominfo integrate together[.]
- Many emails and phone numbers are not updated, very frustrating as a BDR, I [need] this information to be as updated as possible[.]
- Many people do not exist when they join a company relatively recently. Hard to find them, unless they have been at the company for awhile[.]
- Only big companies are usually in ZoomInfo, smaller companies are often left out[.]
December 09, 2021
Newer User, Deeper Dive Opportunity
I have used it as a rep to research business for reach outs/ insights. [Currently,] I am helping our team by working on ways to enable them to use Zoominfo to help with their roles. I believe some of the problems would be the knowledge of all the opportunities this tool provides/ how to apply. There [are] so many ways to incorporate into Grooves/LinkedIn and yet, knowing how to better filter, pull, and continue to utilize, is where I see opportunity.
- Contacts
- Insights
- Profile information
- Navigating the filters[.]
- Information on SMBs with not enough available data[.]
December 09, 2021
ZoomInfo is a nice tool to have
I use ZoomInfo specifically for prospecting within my client base. The business [problem] I'm solving is finding my [client's] contact information and then syncing that information with Salesforce. That way I can then get those contacts into my Outreach campaigns.
- Interface
- Lots of contacts
- Nice integrations
- Connect directly with email marketing tool (outreach)[.]
- Keep refreshing the interface[.]
- Add some colors[.]
December 09, 2021
Thankful for ZoomInfo
I use it for finding new leads who are in HR general or recruiting to reach out by email and phone to see if they need help with recruiting and hiring systems. I use these leads to book demos and make companies across the board familiar with our HR software.
- provides an abundance of new leads
- filters are super helpful
- exports to salesforce and outreach easily
- easier to associate with certain used technologies by lead/company
- narrowing down to one lead from a single company
- staying up to date with who is actually still employed with said company
December 09, 2021
ZoomInfo is Great
I use ZoomInfo to prospect new outbound clients and find updated information on current clients.
- Notifies me each day when new companies, contacts, or scoops are added for my saved searches
- Has up to date information for each company and includes relevant contact information
- Offers a timeline of updated information for the market
- Sometimes contact information is outdated for certain prospects
- Does not require a business email for each contact
- Scoops are very rarely accurate
December 09, 2021
Newbie to ZoomInfo...So far so good!
I use ZoomInfo to help my prospect for leads that I integrate into Salesforce.
- The filter features help me find what I'm looking for
- Scoops is great for starting conversations with leads
- Showing what contact info a lead has helps me determine if they are viable or not
- There are lots of buttons and some simplification would be appreciated in the user interface
December 09, 2021
Coffee & ZoomInfo! Daily necessities!
We provide Leadership Development through 1:1 Coaching, Mentoring, and Digital Learning on one comprehensive platform to deliver, manage, and measure employee growth at scale. We use Zoominfo to prospect companies and contacts who could utilize this service. My team and I use Zoominfo on a daily basis.
- Provides contact information including email and cell phone
- Salesforce integration for new records and updating existing records
- Chrome Reach out extension is for quick access to company and contact info
- Importing contacts into Salesforce from Sales Navigator with the Chrome ReachOut extension
- I often have to go to other extensions to find contact email or phone info that is out there, but for some reason, ZoomInfo does not have it. That is my biggest struggle.
December 09, 2021
ZoomInfo is a fabulous business partner!
We use ZoomInfo to find the best leads to contact. We can easily find our ICP as well as the Accounts that we want to go after. Also, my users are able to grab a few records each and every day without any issues. In addition, we leverage Enrich to update our existing database.
- Salesforce to ZoomInfo Integration
- Advanced Searches are dynamic
- Scoops and Intent provide incredible data!
- Understanding bulk credits can be a bit confusing
- Navigating through the Admin Portal is not intuitive
December 09, 2021
Zoominfo is Great!
We use Zoominfo for enrichment and prospecting purposes.
- Enrich missing info
- Enhance existing info
- Prospect into new markets
- Contact info may be too generic
- Only as good as the data source
- Ex-North America data is relatively weak
December 09, 2021
Zoominfo: A Successful and Supportive Database Platform
Our company uses ZoomInfo to cross-reference prospects that fit our criteria and might be a good fit [by] offering our program to their employees. Also, ZoomInfo [is] used to find brokers that can be great partners [by] helping to open doors with their clients.
- Fairly accurate data on contact information
- Updates on companies
- Easy to use
- Specifically for our search, the employee range size is too vague for us. We can usually get the exact number of employees at a company when we export the companies' info, but that's having to do more work than needed.
- Wish credits rolled over, especially during slow months
- The "Update a company/contact button" is not as easily recognizable as it previously was in DiscoverOrg
December 09, 2021
ZoomInfo to the Rescue
My team and I use ZoomInfo on a daily basis as a key part of our discovery and prospecting process. The ease of overall use, synching with websites, and integration with Salesforce makes a previously exhausting process seamless.
- Integration with Salesforce
- Providing new and accurate contacts
- Ease of overall use
- Automated contact additions to accounts
December 08, 2021
Finding clients who need me is so much easier. Thank you!
I use it to learn about companies [that] might need help with their payroll/HR software system. The data allows me to connect quickly with people who actually need what I have to offer! Love the Salesforce integration. Thank you!
- filters data to companies I can help, whether by size, industry, location, etc.
- integrates with Salesforce so I don't have to type everything in
- gives me contact info for decision makers
- The mobile app isn't working as well for me. So I'm usually using laptop
December 08, 2021
ZoomInfo Early Use Review
I Use ZoomInfo for lead generation in finding prospective contacts and companies that may work well with our advertising platform. This saves countless hours in finding contact info since ZoomInfo has everything necessary in one place. The scope of my case is finding new hires with a business email that may work well without the company.
- Locating Business Emails
- Relevant company news and information
- Integrates with Salesforce
- Exporting to a google spreadsheet
December 08, 2021
Zoominfo Meets our Needs
I can't believe I was prospecting, especially during the pandemic without Zoominfo. The information on contacts and company projects alone would have saved days of research. If you don't have access to Zoominfo, get it. If you can connect to a Salesforce account the more value you will get
- contact info including phone and email
- web sites of interest by company employees
- integrate with salesforce
- from what use I have seems complete
December 08, 2021
Happy & Productive ZoomInfo User
I use ZoomInfo for lead generation.
- provide targeted contact information
- integration with systems
- easy interface, very user friendly
- i don't have enough experience to know what I don't know with ZoomInfo
December 08, 2021
Great product overall
I find outbound prospects and companies to reach out to for a free demo of our HR talent management software. I'm on ZoomInfo daily for prospecting and mass important hundreds of contacts a week.
- Most companies that exist are on ZoomInfo I feel.
- Many contacts have multiple phone numbers I can call them on.
- It's easy to mass import many contacts from ZoomInfo into Salesforce.
- Sometimes contacts' emails bounce or are incorrect.
- Sometimes the provided phone numbers are not for the correct organization. Example: when I reach out to cities/municipalities, the HQ line often given is the police department, not the city itself where the prospect is employed. Or it's a city with the same name in a different state. A real example is Windsor, CO vs Windsor, CT.
- I feel like it takes a while for ZoomInfo to update information if someone no longer works at an organization. It will say they're still employed there when I'm told they haven't worked there for a long time now.
December 08, 2021
Honest Tronn
I use ZoomInfo to properly prospect, potential clients,
- Gives me accurate information on the organization I am Prospecting
- Allows me to retrieve Direct Phone lines vs. the General Office line
- Educates me on the organizations employee structure of a department
- Lets me see new organization news
- Accurately remove employees at an organization once they have left
- Direct Phone lines are typically not accurate
- Employee headcount could be more accurate