Horrible support, deceptive sales, sub-par product - DO NOT BUY!
I was hoping to use ZoomInfo to find leads and send them emails or call them but have not been able to so far
Overview
What is ZoomInfo Sales?
ZoomInfo SalesOS is a modern go-to-market platform for B2B companies. SalesOS helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven…
Recent Reviews
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Popular Features
- Advanced search (650)7.878%
- Company information (646)7.777%
- Contact information (650)7.272%
- List quality (638)7.171%
Reviewer Pros & Cons
Video Reviews
4 videos
Product Review: ZoomInfo Gets Customer Data & Leads Onto The Desk of Sales Faster & Easier
02:16
Product Review: ZoomInfo's Real Time Data Streams Allow Sales To Keep Business Up to Speed
03:32
ZoomInfo Optimizes Outreach to Improve Sales: Product Review
02:43
Pricing
N/A
Unavailable
What is ZoomInfo Sales?
ZoomInfo SalesOS is a modern go-to-market platform for B2B companies. SalesOS helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven insights and buying signals…
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is ZoomInfo Sales?
ZoomInfo SalesOS is a go-to-market platform for B2B companies offering a database of insights, intelligence, and purchasing intent data about companies and contacts.
ZoomInfo layers additional tools on top of the intelligence—such as conversation intelligence (Chorus), sales engagement (Engage), and data orchestration (RingLead)—to help users engage with prospects and customers.
By integrating all of these tools with the other key systems already in use, ZoomInfo helps go-to-market teams to be more prepared and well equipped to close more deals and hit their number.
ZoomInfo Sales Features
Prospecting Features
- Supported: Advanced search
- Supported: Web browser extension
- Supported: Identification of new leads
- Supported: List quality
- Supported: Email contacts
- Supported: Direct dial contacts
- Supported: List upload/download
- Supported: Ideal customer targeting
- Supported: Load time/data access
Sales Intelligence Data Standards Features
- Supported: Contact information
- Supported: Company information
- Supported: Industry information
Data Augmentation & Lead Qualification Features
- Supported: Salesforce integration
- Supported: Company/business profiles
- Supported: News updates
- Supported: Web traffic insights
- Supported: Prospect tracking/following
- Supported: Alerts and reminders
- Supported: Data hygiene
- Supported: Automatic data refresh
- Supported: Tags
- Supported: Filters and segmentation
- Supported: Salesforce opportunity creation
- Supported: Ability to append contact, lead, and account level data
Sales Intelligence Email Features Features
- Supported: Automated initial emails
- Supported: Sales email templates
- Supported: Engagement tracking
- Supported: Gmail integration
- Supported: Exchange integration
- Supported: Marketing automation integration
ZoomInfo Sales Video
RevOS is built around ZoomInfo's comprehensive B2B data. The Data can be put into motion to help connect with the next customers at precisely the right time.
ZoomInfo Sales Integrations
ZoomInfo Sales Competitors
ZoomInfo Sales Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
ZoomInfo Sales Downloadables
Frequently Asked Questions
ZoomInfo SalesOS is a modern go-to-market platform for B2B companies. SalesOS helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven insights and buying signals that reveal companies that are ready to buy.
Reviewers rate Salesforce integration highest, with a score of 8.1.
The most common users of ZoomInfo Sales are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(1664)Attribute Ratings
Reviews
(76-100 of 678)Companies can't remove reviews or game the system. Here's why
April 27, 2023
Perfect for SDRs!
I currently use Zoominfo to prospect and source my lists for work. It does a great job of finding the correct titles to go after and I love the fact that I can use the org chart to review the different positions in order of seniority. I love being able to plug in the work email in the advanced search section and being able to reverse search for prospects that I sometimes cannot find.
- Org chart
- Reverse search
- Search by job title
- Bad numbers sometimes
I am using ZoomInfo SalesOS for prospecting, lead generation and as sales intelligence.
Zoominfo is providing me an access to vast list of prospects and data.
I can export a thousand list of prospects per month, I export a list of 500 per week as I am a heavy user of ZoomInfo as a demand generation manager. Great stuff! one of the best tools out there for me.
Zoominfo is providing me an access to vast list of prospects and data.
I can export a thousand list of prospects per month, I export a list of 500 per week as I am a heavy user of ZoomInfo as a demand generation manager. Great stuff! one of the best tools out there for me.
- Prospecting
- Sales Intelligence
- Integration
- Lead Generation
- Data
- Pricing
- weekly data update
- accurate phone number
April 26, 2023
It's your tool for DB build for prospecting
It's a good tool to use and integrations are highly used.
- Contact Information
- Mobile and Email id's gathering
- Company details such as revenue, headcount and etc.,
- Intent feature to understand buyers need
- LinkedIn profile to Email gathering
- Validation of contact info needs to be more precise
- Some info is mis matching with other platforms
April 07, 2023
ZoomInfo is the Scam of a Century
Score 1 out of 10
Vetted Review
Verified User
In my opinion, ZoomInfo is so incredibly questionable... their A+ rated contacts bounce back, info is unverified and inaccurate. In my experience, the system glitches constantly, and I found out they are known more for data mining and taking peoples information instead of providing what they offer: a healthy, robust, verified and reliable lead source. As a marketer, I am severely disappointed, and I plan to share my lackluster and outright fraudulent experience with zoom to save others my same hardship and misfortune. I even checked my name in zoom... in the company and found out I had two old profiles "available for sale" - both outdated, incorrect, and with old pictures from my Facebook that I'm sure they scraped to add. Save your time, don't trust this company as a small business, they will promise the world and then take advantage of your hard work and goodwill.
- Nothing
- Nothing
- Mine Personal Data
- Fake
- Incorrect
- Data Miners
April 06, 2023
Amazing Platform for SDR's
As an SDR, ZoomInfo is awesome because it gives me access to essentially anyone I am attempting to reach out to. The platform consistently runs very smoothly and I rarely have any issues. Our entire SDR team uses ZoomInfo and I do not think that we would be able to do our job well without it.
- Prospect Email
- Prospect Phone Numbers
- Location
- Speed
- Outdated Information
- Occasional Glitches
I currently use ZoomInfo SalesOS to find company contacts within different departments who are not listed within our Salesforce CRM. This helps me and others on my team to cut down on time looking for the correct, most-recent contacts to send quotes to, etc. If I'm unable to reach a contact via their work email address or phone number, there's often personal phone number and email address information that I can use as a backup. The organization hierarchy information is also useful in cases where several people may need to be contacted. I also highly recommend signing up for a training for it with one of their training representatives so that you learn about all of the most updated features and benefits. It's been a fantastic tool to use overall.
- Business Contact Information
- Business Organization Hierarchy Information
- Personal Contact Information
- Searching Contacts by Department
- The updated version was a bit difficult for me to understand and use at first until I went through training for it. Otherwise, I wouldn't have gotten as much use out of it.
- Sometimes the drop down menus are hard to find.
- If a company is no longer active, there's usually no listing of the previous contacts, etc.
March 27, 2023
ZoomInfo takes prospecting from 0 to 60
I manage a team of Account Executives. The toughest part of sales is acquiring new business, prospecting, finding the CORRECT decision maker - but also with a company or organization that has the funds to spend on effective marketing. ZoomInfo allows a user to go from 0 to 60 in the click of a button to find all of the above. Add in the use of Intents (what THEY are looking for) and you've entered the sales goldmine.
- Decision Maker contact information
- Company/Prospect insights & scoops
- Identifying a Company/Prospects needs to create a quality VBR & cold call
- The data is fantastic but could always be more updated
- Intents more targeted - target by city or DMA instead of state?
- I apologize - I really don't have a third. I love the product.
March 27, 2023
ZoomInfo is the greatest ROI your company can make!
ZoomInfo is useful to help find out current market information on companies we do business with. It helps find information that otherwise wouldn't be available to an outside entity. It also helps distinguish if the information is personal or if it is that of the company where the individual is currently employed.
- Information aggregating.
- Market intel.
- Job trends at the companies in a particular city.
- Operating software could use some interface improvements.
- Predictive text and employees associated with names of companies are hit or miss.
- More options to single out job titles and roles within the company.
Our marketing and sales teams use ZoomInfo to better understand our current customers and prospects by seeing the make-up of those companies, as well as the best way to contact them. ZoomInfo also provides detailed company overviews that is useful for our contacts research and preparation for intro and discovery calls.
- ZoomInfo allows users to search by people, companies, job titles, functions, seniority level, and more
- ZoomInfo also provides 30-minute training for salespeople and recruiters to better use the tools available on the platform
- ZoomInfo also allows users to build lists while researching and then exporting them
- ZoomInfo integrates well into SFDC (right onto lead/contact records) with the ability to update the record with information from ZoomInfo, however, there does not seem to be a way to Copy + Paste the information that appears in the SFDC integrated screen
- ZoomInfo contacts are often outdated; they lag behind when someone has left a company
- ZoomInfo often provides Company/HQ phone lines (which are already easily accessible via-Google search) that cannot get the caller anywhere near the intended contact; this is common
March 08, 2023
ZoomInfo SalesOS in the eyes of a BDM
I have been using this software for over 16 months now. Data can be sketchy, but is good for the most part and very useful to find the right contact info or explore the intent features, which has proven to be useful, too. Easy to search and setup automated workflows so this is working 24/7 for you and collecting the intent or other data.
- Contact Info
- Intent
- Accuracy
- LinkedIn integration
- CRM Integration
- Accuracy of data
- Search speed and agility
- Update frequency of data
March 08, 2023
Honest Review of Zoominfo
I use Zoominfo to find leads for outbound activity. Also find company information like address, name and size. I have also used to it to fid out possible decision makers in the Organization.
- Finding decision makers of the companies
- Find company information
- Getting new leads for outbound activity
- I see my personal number on Zoominfo. I would like an option to remove it.
- There are some misinformation on the Zoominfo.
- Better background check on contacts and company
My company is in constant need of lead generator, often business to business, and ZoomInfo SalesOS provides a steady stream of contacts. We like to connect with other businesses and doing it by hand is quite a handful. This makes the process extremely streamlined and easy! Also contacts are constantly changing companies or hiring new people, so this helps us keep our databases up to date.
- B2B contacts
- Lead generation
- Database organization
- Mobile app
- Quicker updates
- That’s it!
February 24, 2023
Real-Time Streaming Customized Intent Data
We us Custom Intent Data to do cold outreach to acquire new clients and generate revenue through an Omni-Channel approach, combined with outbound BDRs and a robust tech-stack enabling us to practice real-time sales leveraging Zoominfo's streaming real-time intent account-level and contact level leads with direct-dials, targeting bottom-of-funnel companies searching for our products and services.
- Validated data
- Direct Dials
- Automated Workflows
- Not able to add custom user-defined fields to tag data pushing into our crms
- UI is not very intuitive
- Ability to connect more than one sales crm
- Provide an Agency Level Account
- Enable Resale of their data
February 02, 2023
Here is why you NEED ZoomInfo!
We use ZoomInfo for doing primary research , searching for potential leads on different projects. It really helps us in procuring relevant data and reduces the amount of search we had to do all over the internet. The data is up to date and there are less issues. It has improved a lot. We use it almost every day and it's a key software we need for a market research company.
- Providing accurate contact/ company details
- Saving the past research details, that makes it easy to browse
- Easy browsing feature, we can filter out things and get only needed data
- there are very less data for APAC region, would like to see more companies from these places.
- We can only filter out the companies' location as per their headquarters' location, if there is a way to filter as per country 's area, that would be helpful
- Rest I find, it is nearly perfect!
February 01, 2023
Industry gold standard
ZoomInfo SalesOS is the gold standard amongst business resources for prospecting. The database is frequently updated, easy to navigate, and the customer service is exceptional. The upgrades made over the years reflect a company focused on user requirements, that's huge!
- Extensive contact database
- Good international coverage
- Easy to go from broad to narrow searches
- Good Filters
- User interface
- colors and formats
February 01, 2023
ZoomInfo at a Glance!
I use ZoomInfo on a daily basis as part of my prospecting tools. ZoomInfo allows me to find contacts at companies I'm looking to pitch as well as similar companies in that particular vertical/industry. Super helpful and easy to use. It's my go-to for all my contact needs!
- contact information that is accurate
- allows me to find similar companies to reach out to
- provides industry news
- I found the old ZoomInfo was easier to navigate
- having all the information on the individual as it pertains to business and not personal contact information
January 25, 2023
The best contact database I have found to-date.
ZoomInfo is one of the best tools out there to fine contact information & email addresses for my deals & prospects. I use this daily to help me get in touch with contacts to help move my sales process forward. I would highly recommend this to anyone in sales. It really helps!
- Contact Information
- Support
- Sales Triggers
- Quality of Leads
- Update Information
January 24, 2023
ZoomInfo SalesOS Review
I use ZoomInfo SalesOS for prospecting to find new decision makers in the industries we serve within my geographical territory. In addition to prospecting, I use it for calling and emailing prospects directly from the software where I can see who has opened my email and clicked on the links I embedded in the email.
- Finding prospects who are actually looking for software like PeopleGuru.
- Tracking emails sent for open and links clicked
- Calling the prospect directly from the contact profile
- On occasion the contact data seems to be off, bad numbers, or contact no longer there
- Adding Cannabis to the industry list
January 06, 2023
A big win for cold calling!
Our Inside Sales Team uses ZoomInfo to prospect new potential companies to work with to offer our expertise in packaging supply chain services. We get great data to target the right contacts within an organization to be more efficient with our outbound sales efforts. Having rich, accurate data that connects directly with our HubSpot CRM is a huge time savings to avoid manual data entry as well.
- Accurate Data
- Websights feature is great to see which companies are visiting our website
- Providing both work and cell phone data is helpful for outbound calling
- When comparing to LinkedIn contact data, many companies are missing key contacts
- Often there are contacts listed without an email
- Revenue numbers for larger private companies are usually off by millions
December 28, 2022
Find the person you're looking for quick!
I use it to connect with POCs for companies without it being a complete cold call. Knowing their info from zoom info always gives you a for a sure person to speak with.
- Find business emails of POCS.
- Provides background history of the company.
- Has accurate details on each individual.
- Helps with knowing when a company is closed.
- Faster processing speeds, extremally slow at times.
- Adjust the search, there are times I search someone on google and their zoom info shows, yet when on the application I search their name and nothing appears.
- Need a feature that keeps you logged in at all times.
December 22, 2022
Don't sign a contract with them
Score 1 out of 10
Vetted Review
Verified User
To look up contact information at companies. We find that most of the information is not accurate on ZoomInfo.
Score 9 out of 10
Vetted Review
Verified User
We use ZoomInfo to find new contacts from the accounts we are trying to penetrate. With many insights and tools like scoops, looklike model, predictive scoring, ICP profile, websights, and intent data, we are able to find ideal contacts from those accounts. We also use the tool to update our accounts.
- provide intent data
- find the right contacts with their roles & responsibilities
- delivering insights about the accounts liek their web visits
- system can be slow some times
- sometimes the system crashes
- better customer support
November 01, 2022
Zoominfo SalesOS - One of the best Database I have ever seen earlier!!! Liked it very much
Zoominfo SalesOS is such a great database app to use it very easy. In Zominfo, We can find out any information regarding any specific company, industry also we can search so many contacts. We use it on daily basis. We go through Intent section, scoops section, Advanced search section to shortlist our exact search criteria. Zoominfo helps us a lot to get direct phone numbers, email addresses of the specific contact to reach out our potential prospects. Its such as amazing app forever!!
- Zoominfo provides us scoops regarding any new upcoming project or pain points (difficulties) facing by certain companies which helps a lot in our business to contact such companies.
- Zoominfo gives us the exaction info such as email address, Direct or Cell phone number of particular contact which we want and we don't get anywhere except zoominfo
- Zoominfo has huge database. Intent is one of the favorite section where we get the exact info about the companies/industries which we want
- Zoominfo Connects with Hubspot which is another benefit for us to add any specific contact directly to our HubSpot app.
- Few of the contacts has left the company or retired but they still existing in Zoominfo So needs to remove or add to their new company
- Few of the email addresses are not valid when we checked in our Hunter.io email verifier app, they bounce or shows as invalid. so this email address section needs to be improve the quality /validity of email addresses.
- Few of the titles are not updated yet, if we see in LinkedIn, Title is VP of Operations & in Zoominfo, its still Director of Operations. So this one Title section area needs to take care of.
October 19, 2022
Zooming to Quota
Zoominfo SalesOS is the product I use most often as my "bible" when it comes to company information as well as insights and hot leads. The Zoominfo sidebar on chrome is super effective, and is a light load for any browser (looking at you Chrome). Zoominfo as a database is generally very trustworthy, and the insights and scoops that are offered help sweeten the deal when presenting meetings to my AE.
- Business Information
- Business Insights
- Prospecting
- Increasing Productivity
- Business insights on small businesses (less than 25 employees)
- Enablement within app
- Pre-set search functions by position (AE, SDR, Industry specific, etc.)
October 13, 2022
Review of Zoominfo
We use the ZoomInfo SalesOS to connect with Clevels, VPs, Directors, etc for our market research purpose. Many of the numbers are outdated which it is very difficult to connect with the right audience. It will be great if we can get the correct numbers to connect with the people. Also, if their LinkedIn IDs are provided, then it will be much better
- Searching for a particular person
- Searching through the correct industry
- Reaching out to the various people in different verticals
- Providing correct/updated numbers
- Adding LinkedIn IDs for the person