Horrible support, deceptive sales, sub-par product - DO NOT BUY!
I was hoping to use ZoomInfo to find leads and send them emails or call them but have not been able to so far
Overview
What is ZoomInfo Sales?
ZoomInfo SalesOS is a modern go-to-market platform for B2B companies. SalesOS helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Advanced search (650)7.878%
- Company information (646)7.777%
- Contact information (650)7.272%
- List quality (638)7.171%
Reviewer Pros & Cons
Video Reviews
4 videos
Product Review: ZoomInfo Gets Customer Data & Leads Onto The Desk of Sales Faster & Easier
02:16
Product Review: ZoomInfo's Real Time Data Streams Allow Sales To Keep Business Up to Speed
03:32
ZoomInfo Optimizes Outreach to Improve Sales: Product Review
02:43
Pricing
N/A
Unavailable
What is ZoomInfo Sales?
ZoomInfo SalesOS is a modern go-to-market platform for B2B companies. SalesOS helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven insights and buying signals…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
359 people also want pricing
Alternatives Pricing
What is Apollo.io?
Apollo is a sales intelligence platform with tools to help users engage with prospects. Sellers and marketers can use Apollo to discover more customers in market, connect with contacts, and establish a modern go-to-market strategy. Apollo's B2B Database includes over 220M contacts and 30M…
What is Cirrus Insight?
Cirrus Insight integrates Salesforce with Gmail, Google Calendar, and Google Contacts. Instantly View Contextual Salesforce Information in Your Inbox. Save Emails & Attachments to Salesforce with a Click. Sync Your Google & Salesforce Calendars. Create & Edit Salesforce Records on the Fly.…
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is ZoomInfo Sales?
ZoomInfo SalesOS is a go-to-market platform for B2B companies offering a database of insights, intelligence, and purchasing intent data about companies and contacts.
ZoomInfo layers additional tools on top of the intelligence—such as conversation intelligence (Chorus), sales engagement (Engage), and data orchestration (RingLead)—to help users engage with prospects and customers.
By integrating all of these tools with the other key systems already in use, ZoomInfo helps go-to-market teams to be more prepared and well equipped to close more deals and hit their number.
ZoomInfo Sales Features
Prospecting Features
- Supported: Advanced search
- Supported: Web browser extension
- Supported: Identification of new leads
- Supported: List quality
- Supported: Email contacts
- Supported: Direct dial contacts
- Supported: List upload/download
- Supported: Ideal customer targeting
- Supported: Load time/data access
Sales Intelligence Data Standards Features
- Supported: Contact information
- Supported: Company information
- Supported: Industry information
Data Augmentation & Lead Qualification Features
- Supported: Salesforce integration
- Supported: Company/business profiles
- Supported: News updates
- Supported: Web traffic insights
- Supported: Prospect tracking/following
- Supported: Alerts and reminders
- Supported: Data hygiene
- Supported: Automatic data refresh
- Supported: Tags
- Supported: Filters and segmentation
- Supported: Salesforce opportunity creation
- Supported: Ability to append contact, lead, and account level data
Sales Intelligence Email Features Features
- Supported: Automated initial emails
- Supported: Sales email templates
- Supported: Engagement tracking
- Supported: Gmail integration
- Supported: Exchange integration
- Supported: Marketing automation integration
ZoomInfo Sales Video
RevOS is built around ZoomInfo's comprehensive B2B data. The Data can be put into motion to help connect with the next customers at precisely the right time.
ZoomInfo Sales Integrations
ZoomInfo Sales Competitors
ZoomInfo Sales Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
ZoomInfo Sales Downloadables
Frequently Asked Questions
ZoomInfo SalesOS is a modern go-to-market platform for B2B companies. SalesOS helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven insights and buying signals that reveal companies that are ready to buy.
Reviewers rate Salesforce integration highest, with a score of 8.1.
The most common users of ZoomInfo Sales are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews and Ratings
(1664)Attribute Ratings
Reviews
(201-225 of 678)Companies can't remove reviews or game the system. Here's why
December 08, 2021
Have been very pleased
- Finds qualified leads
- Collaborates well with Salesforce
- Cleaner platform
December 08, 2021
Really does Zoom into any info you need!
- Huge database - always has the companies we are looking for
- Great filter options
- Easy to use
- Many options to learn and familiarize yourself with different ZoomInfo tools with the classes offered
- Need increased accuracy with ZI searches
- Need up-to-date mobile and work numbers for contacts in database
- Overall, some features on profiles should be more regularly updated
- Enable ability to let ZoomInfo know that information on a contact profile is bad/out-of-date
December 08, 2021
Zoominfo Review
- Regularly offers new features and product options
- Provides accurate data
- Account Management - Would prefer for only ONE Zoominfo rep to contact me regarding new features, our contract, and renewals, etc.
- General improvement regarding the Accounting group and their interaction with clients - had been emailing someone that had been gone from my group over a year for example
- COMMUNICATION BETWEEN DEPARTMENTS - I have had to explain a specific situation regarding our account to multiple persons at Zoominfo; our account manager or customer success rep should have been doing this for us.
- Would like platform to be more user friendly overall
- Would like enhance feature to be more easy to use
December 08, 2021
Best tool if you are in sales
- Accurate contact details
- Cell-phones
- E-mails
- Easy integration to CRM/ATS
- More webinars
- More accurate information of contact's titles at organization/whether or not they left
December 08, 2021
Incredible amount of info for prospecting leads
- Ease of use
- Training Resources
- Connects with Software we already use
- Understanding how accurate or up-to-date search info may be. Especially with recent employee turnover.
December 08, 2021
Great database of information!
- Custom Search
- Quality of data
- Org Charts
- Ability to adhere to our Salesforce sharing/visibility rules with the integration
December 08, 2021
Great prospecting tool!
- Contact information
- Salesforce integration
- Company structure
- More extension numbers for HQ phone lines
- Up to date contact information
December 08, 2021
ZoomInfo - Automation and contact info at it's finest!
- Provides contact information for prospect contacts
- Provides insight on those prospect companies
- Allows me to port over contacts and their info directly into SalesForce. The automation is fantastic!
- I would like to see a way to request contact information from those contacts that do not have any listed.
December 08, 2021
Great Tool.
- Integration
- Support team
- information
- Integration/api calls
- it logs me out a lot
- speed
December 08, 2021
Excellent software!
- In depth look at contacts
- Correct contact info
- Great responsiveness online
- Sometimes contacts are wrong
- A lot of times ZoomInfo pulls from the wrong website
- Sometimes the company size is incorrect
December 08, 2021
Essential for the sales team
- Integration
- Multiple insights about a prospect
- Finding the right titles
- Updating database contacts
December 06, 2021
ZoomInfo is worth every cent!
- Provide accurate prospect data
- Up to date account updates and and news.
- Connected experience with CRM (Salesforce)
- Specific info about technology stack for accounts.
- More credits for exporting contacts
- More up to date contact info
- Visualized data in the form of charts and graphs
December 04, 2021
ZoomInfo does a good job of speeding up my workflow
- Email verification
- Marketing Data
- Fleshing out contact lists
- More free features
December 04, 2021
Fast Sourcing! Save bunches of time!
- Has most people I want to contact in the database that I've found on LinkedIn
- It's really easy to use and understand.
- Exporting contacts is easy and the ability to reach many more candidates on a monthly basis than LinkedIn.
- The ability to move more candidates over to Engage on a daily basis.
- The ability to let ZoomInfo know that contact information is bad
- The ability to get credit for bad contact information, like a credit on your account
December 02, 2021
Better figure out other ways to get to quota, just sayin'
- Thorough inventory of Companies listed.
- Accurate contact info.
- Accurate company info (products used, number locations, revenue, etc.)
- Increased accuracy in search results.
- More contact cell phone numbers (SMS messages are responded to much more than email).
December 02, 2021
ZoomInfo, best data collection service I've used so far!
- Collecting contact information.
- Updating information on file.
- Staying up to date with company news.
- Some of the accounts are unclear about who works there and I have to revert to looking at their emails to find out if they work at the company I am looking at or if they work at a subsidiary company.
- ZoomInfo contacts do not always integrate with the matching SFDC contact.
- Not too many complaints honestly.
December 02, 2021
Great software
- Company Revenue.
- Company Phone numbers.
- Company emails.
- Company Locations.
- Employee Locations.
- Subsidiary Locations.
December 02, 2021
ZoomInfo has helped grow our business
- Providing personal and professional contact information.
- Up to date information.
- Easy to use.
- Some information is old, but for the most part it is highly reliable.
December 02, 2021
ZoomInfo Packs a Punch and saves a wealth of time
- Correct Contact Information.
- Company Org Charts.
- Numerous filter options for detailed search criteria.
- Licensing Model.
- Credit Allotment.
- Mass Exports into CRM.
December 02, 2021
ZoomInfo is easy to learn and easy to use for reliable results!
- Easy to learn and use.
- List appending.
- Data sourcing.
- Ability to upload unique fields in lists.
- Different monthly credit allowance.
December 02, 2021
Clean Data, Great Insight, and it Integrates with Salesforce
- Finds relevant new contacts/leads that are a good fit.
- Gives insight into prospects which enables better targeting prior to contacting them.
- Tons of mobile numbers and emails that are up to date.
- User training.
- I wish exports didn't fail.
- I wish it was easier to see the popups when completing actions.
- Search can be wonky sometimes.
December 02, 2021
High price, but well worth it!
- Store people and their contact information.
- Allow you to build and export lead lists.
- Chrome Add-On extension is great.
- Stops working due to back end issues once a month-ish.
December 02, 2021
ZoomInfo
- Pull lists
- Analyze industries
- Sort by revenue
- Sort by employees
- Would like more tokens
- Price keeps going up
- Pretty good for the most part
November 27, 2021
Rely on ZoomInfo for up-to-date market research
- Revenue
- Hierarchies
- Technographic data
- Scoops
- Locations and addresses are lacking info/inaccurate
- Companies outside Namer are less accurate, less likely to be included
- Several members of my team have set up email alerts but we don't get them
November 25, 2021
A sales reps view of ZoomInfo
- Extremely accurate and up to date contact information
- Reporting is excellent. Ease of use and easy to access.
- Provides various contact methods. Cell, office
- Provides LinkedIn info - links to their profile
- Integrates into Salesforce
- A simpler UI
- Modernize the look and feel
- Be more specific around targeted industries