Overview
What is Zurmo?
Zurmo is a customer relationship management (CRM) system designed to streamline and enhance customer interactions for small to medium-sized businesses. It is intended for use by various professions and industries, such as sales teams, marketing teams, customer support teams, real estate professionals,...
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
Alternatives Pricing
Product Demos
Zurmo Open Source CRM Demo
Product Details
- About
- Tech Details
What is Zurmo?
Zurmo is a customer relationship management (CRM) system designed to streamline and enhance customer interactions for small to medium-sized businesses. It is intended for use by various professions and industries, such as sales teams, marketing teams, customer support teams, real estate professionals, and non-profit organizations.
Key Features
Built-in gamification: According to the vendor, Zurmo incorporates gamification tactics into its CRM platform. Users are able to set custom business goals and receive instant rewards and feedback upon achieving them. This feature is said to motivate users and potentially increase productivity.
Salesforce automation: Zurmo provides tools to manage customer relationships and track sales opportunities. Users can monitor the progress of deals and receive notifications for important events and activities. The vendor claims that this feature can help improve the effectiveness of marketing campaigns.
Customizable solutions: According to the vendor, Zurmo offers flexible and highly customizable solutions that can be adapted to meet specific industry needs. It handles sales, marketing, and customer support aspects of a business, allowing users to monitor the status of each deal, automate lead generation, and create targeted marketing campaigns.
Workflow and BPM functionality: Zurmo includes effective Workflow and Business Process Management (BPM) functionality, which, according to the vendor, allows users to automate mundane business processes such as sending auto-replies and creating follow-up calls. This feature is said to save employees time and ensure a smooth onboarding experience.
Seamless integrations: Zurmo can be seamlessly integrated with various third-party apps and services, including mailboxes, Google/Outlook Calendars & Contacts, Mailchimp, and telephony providers. The vendor claims that Rest APIs make integration simple and effective, creating a working ecosystem where data can be easily accessed and businesses can grow.
Zurmo Video
Zurmo Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |