Restaurant Management Software - Reviews

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Reviews (126-150 of 229)

Kim Ringo Bright profile photo
June 05, 2017

Badass scheduler!!

Score 10 out of 10
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HotSchedules streamlined the scheduling process for us. Allowing employees to trade shifts online saved countless hours of time and frustration. I could manage the schedule no matter where I was. I highly recommend it.

Elizabeth Button profile photo
Score 10 out of 10
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HotSchedules (HS) scheduling software is easy to use and accessible for our staff on their mobile phones or PC. Additionally, having Spanish-speaking service reps for our Spanish speaking employees is great! There is room for improvement, ACA compliance tracking could be improved to being able to...

Brenda Wray profile photo
Score 10 out of 10
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We are a full service restaurant with anywhere from 20-30 employees. Hotschedules has changed our way of doing business!! All employees are required to be s part of HotSchedules. It has helped make employees accountable for their time and job.

Jay Pierce profile photo
Score 7 out of 10
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I have found HotSchedules to be a very useful tool in managing front and back of the house schedules in a restaurant. It is easy for staff to contact each other and swap shifts. It facilitates communication to the entire staff at once. It helps with managing time off and managing labor expenditures.

Jody Gardiner profile photo
Score 9 out of 10
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We use HotSchedules for our delivery drivers, waiters, managers, cooks, and hosts. As soon as the schedule is done our employees receive a notification. It makes swapping shifts easier for them and members of management. It makes requests off much simpler. It also has other built-in features for ...

Mitch Holda profile photo
Score 8 out of 10
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Definitely first and foremost is [HotSchedules] has shortened the time for our manager to build and complete a schedule, allowing their time to be utilized in more productive areas to generate revenue for the business.

Michael Grasso profile photo
Score 8 out of 10
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Hotschedules is used to manage and monitor our schedules, hours budgets as well as communication log between employees and staff. We currently use the communication logbook to track any issues between the management team. Our hr team uses the message services to communicate with staff on issues l...

Leslie Odell profile photo
Score 10 out of 10
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I own a restaurant and we use HotSchedules for front and back of house scheduling. This helps greatly with communication within the organization because everyone is connected. Things like shift changes can be completed within seconds with the click of a button. We also use the inventory platform ...

Ryan Vickery profile photo
Score 10 out of 10
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HotSchedules works great for restaurants. It is easy to manage all the different schedules we have to create and also is a great way to communicate to all employees.

Matthew Daroca profile photo
Score 9 out of 10
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We currently use HotSchedules to schedule and manage employees' schedules. We have 6 departments that use the program with a management team that oversees the company-wide scheduling. HotSchedules allows the employee to have a constant digital link to their schedule as well as documentation about...

Carolyn Tsourakis profile photo
Score 10 out of 10
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We use only HotSchedules for all employee scheduling. We also use it for communicating between management and to forecast labor costs. After 9 years, HotSchedules has become invaluable to our organization and we encourage all new employees to become fluent in its processes.

Frances (Franny) Spellman profile photo
Score 10 out of 10
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HotSchedules is being used in our individual venues with an Above Store Counsel set up for our corporate execs. We have 5 restaurants and 2 hotels in the division I work in. HotSchedules is mostly used for its scheduling, log book, staff journal, and sales/labor forecasting. Since implementing Ho...

Sean Smith profile photo
Score 10 out of 10
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Amazing product, easy to use for the restaurant industry when the majority of your employees are part time. Part-timers always have days off and other jobs to worry about. This makes it easy to load their availability and to request days off. As an owner, I always know who is working for anywhere...

Mark Fucci profile photo
Score 10 out of 10
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We currently have four full-service upscale restaurants in Northern California. We use HotSchedules at all four restaurants for all of our scheduling needs. We have been a customer since 2009. HotSchedules has given our team members easy access to schedules, requests, swapping shifts and much mor...

Jeffrey Noffsinger profile photo
Score 9 out of 10
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HotSchedules is linked with our POS system. This connectivity assist greatly with forecasting sales and labor costs. Managing a staff of 25-30 employees can be daunting. For our size organization, HotSchedules is a fantastic platform to organized scheduling and communication. I have no scenarios ...

Dan Goltz profile photo
April 11, 2017

Quality Product

Score 8 out of 10
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HS is great for employee request off management for daily and or vacation etc. The employee gets a quick response time and its beneficial for both management and employees. Unless the software is attached to the POS system, the forecasting of labor isn't all that useful.

David Hillebrand profile photo
Score 10 out of 10
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I would just say that overall Aloha POS is a great product, easy to learn and will not disappoint.

Matt Hall profile photo
March 31, 2017

Hot Schedules Review

Score 9 out of 10
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We have seen a better buy in from the staff as Hot Schedules allows them to be more pro active in taking time off, picking up and/or trading shifts. I find that they feel more optimized when they can directly contact managers and resolve their own scheduling issues. We find it works great for our...

Dave Boyle profile photo
Score 10 out of 10
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The HotSchedules interface is simple to use and intuitive. The scheduling alone saves me 3 hours per week and the ability for staff to release and swap shifts saves me the time and hassle of having to answer phone calls and texts from employees to cover shifts.

Mariel Street profile photo
March 28, 2017

Can't live without it

Score 10 out of 10
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We use it for scheduling, forecasting, and communication. It is used at the store level with my 4 corporate stores and at the owner top level to communicate more efficiently with all stores.

Lauren Barnett, CRME profile photo
March 28, 2017

Business as usual

Score 10 out of 10
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We've been able to optimize labor costs; increase communication about schedule changes and upcoming sales for increased staffing, and we've been able to fill schedule gaps for employees that are unable to make it to their scheduled shift.

Kenny King profile photo
Score 9 out of 10
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HotSchedules has made my 3+ hours a week of scheduling into a modest 30 minutes a week to do all 3 schedules! Front of house, back of house and MoD! I don't know where we'd be without it. Plus its messaging app keeps all of us up to speed and on the same page!