2Checkout is perfect for any SaaS business.
October 07, 2021

2Checkout is perfect for any SaaS business.

Vincent Wansink | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with 2Checkout Monetization Platform, from Verifone

I use 2Checkout to manage subscriptions for my clients and process payments. My software is used by hundreds of childcare centers across Canada and the United States and I charge my clients a monthly (or annual) subscription fee. After my clients choose their plan I send them over to a 2Checkout page where they can make payment. 2Checkout sends automated emails to my clients to remind them of upcoming expiration dates, or inform them of failed payments. In my system, I use the 2Checkout API to confirm my client's current subscription status including which product (subscription) they've purchased and I generate links that my clients can use to upgrade their product, update their contact info or change their payment method.
  • Manage subscriptions
  • Manage discount codes
  • API integration
  • Customer support is fantastic
  • In the 2Checkout dashboard, searching for transactions is a bit awkward
  • I wish there were more reports available for me in the 2Checkout dashboard
  • Auto-renewing subscriptions
  • Since they're a re-seller I don't have to charge my customers GST
  • API integration
  • 24/7 Live online tech support chat with no wait times.
  • I now get excellent customer service as compared to when I was with PayPal
  • I no longer have to subject my customers to the pain of maintaining a PayPal account
  • 2Checkout allows me to offer the same service as any large company and I'm a 1 man show
There's no comparison. Using PayPal as my payment processor was a nightmare. PayPal was really designed for the purchaser not for the seller. Yes, they were cheap but you get what you pay for. Customer service at PayPal was also non-existent. 2Checkout on the other hand is designed for the seller. Their system is mature and feature-filled. It does everything I would need and allows me to present a professional purchasing experience to my clients. The documentation is good, but the best thing about 2Checkout is that I can contact a friendly tech support rep 24/7 via live online chat. I tell them what I'm trying to do and they help me out. If necessary they can escalate the support request and I always receive a chat transcript in my inbox afterward.

Do you think 2Checkout from Verifone delivers good value for the price?

Yes

Are you happy with 2Checkout from Verifone's feature set?

Yes

Did 2Checkout from Verifone live up to sales and marketing promises?

Yes

Did implementation of 2Checkout from Verifone go as expected?

Yes

Would you buy 2Checkout from Verifone again?

Yes

I can really only speak to my own experience which is with the software subscription model and 2Checkout seems tailor-made for this purpose. However based on what I've seen it seems like it would work equally well if you were selling physical products. They do have quite a lot of flexibility around creating promotions for products.