Desk.com was surprisingly slick
November 07, 2013
Desk.com was surprisingly slick
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction
- Ease of use is quite high.
- Platform speed is satisfactory.
- features and capabilities really focused on social service.
- Integration with SFDC.
- Really nice easy to setup and use rules engine.
- I would have liked to integrate deeply with owned forum/community properties but this wasn't on the product roadmap
- We didn't get to measure any ROI because the POC period was fairly short.