Good for a start-up, but not flexible.
Updated November 18, 2014
Good for a start-up, but not flexible.
Score 4 out of 10
Vetted Review
Verified User
Software Version
SaaS
Overall Satisfaction with Volusion
I used it to sell niche gifts to a very specific audience online. I was the owner of the business and it was my primary solution.
- It makes for a really easy start up.
- It is easy for nontechnical people to get started and to maintain a web store.
- It has sales reps that can walk you through business processes like Credit Card authorization and setting up a plan.
- The sales reps are good about getting a person through the start up process, but are not available when you need help. I often felt that once they got my money flowing into their organization, they abandoned me.
- The software could be limited to just their normal offers and set up. You can't really "think outside the box" with a product like Volusion. It's just not as flexible as being able to write in .NET or a language to support different promos or offers.
- I don't feel qualified to answer this question because my own time limitations restricted my ROI in this case. I don't necessarily feel it was the fault of the software.
I've used Magento and Zen Cart. I think that Volusion is better for the nontechnical people and it comes with a lot that Magento would make you buy or code an extension for.