A great Enterprise Solution for project management and resource management
Updated February 25, 2015
A great Enterprise Solution for project management and resource management
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Project Management
- Resource Management
Overall Satisfaction with NetSuite OpenAir PSA
One business unit, Digital Marketing, in a creative services firm used OpenAir primarily for Resource Management. They had a good backend Accounting system in Dynamics SL but it didn't offer a good way to do Resource Management. With 60 resources to manage in a dynamic environment, they found it increasingly harder to do the task in Excel and get good reliable information for forecasting.
- User interface is very clean and easy to navigate. Training and adoption weren't a challenge at all from that perspective.
- Security and roles - I was very impressed with how configurable and flexible a variety of different roles were so that the right information got into the right hands.
- Reporting - so easy to create custom reports without having to understand the database structure.
- We would have loved to have seen some integration with Outlook calendars and timesheets
- We gained the ability to make decisions more quickly on our projects because we could rely on the information being reported.
Microsoft Project Server was a very complex solution and often unflexible. We needed something less complex but with power and chose OpenAir.