Looks great, but keep looking
July 08, 2014
Looks great, but keep looking
Score 2 out of 10
Vetted Review
Verified User
Overall Satisfaction with Contactually
Looking for a solution to automate my contact management by keeping contacts up to date, tracking them via social, and providing basic lead scoring.
- Easy to use
- Guided direction to clean up/manage contacts
- Social tracking is really only through Twitter so though you can add LinkedIn, G+, and even AngelList social profiles, you don't get users' social posts from those
- The feature that highlights opportunities to stay connected with "important" contacts COULD be incredible but it only reports to you when those users have birthdays or they tweet @ you. Rather worthless in that regard. Would be nice if Important contacts showed every time those people posted something on social media.
- Becomes laborious when you have thousands of contacts and need to organize them and indicate their level of importance.
- Time since last contacted only tracks email. You can't manually indicate that you've contacted them, it doesn't track your calendar to know if you had a meeting
- Waste of time spent as it took some use to figure out that it really wasn't delivering what I wanted.
- Nimble,Salesforce,Batchbook,Jive,Insightly,Zoho CRM
I dropped Contactually for other solutions.