Overall Satisfaction with Kenexa
Our organization currently uses Kenexa BrassRing as an applicant tracking system and requisition approval tool. Both internal and external candidates apply through our open jobs this way. We track affirmative action reporting through the tool as well as various other reporting for our organization. We are looking at integrating background checking and onboarding through the tool as well.
- Uptime of application
- Ability to be used globally
- Technical Support - It is extremely difficult to get someone to respond to tickets quickly and understand what the problem is
- Lack of a dedicated account resource
- Faster requisition routing
- Ability to allow managers to be self sufficient