Great product for small business
Updated April 27, 2016

Great product for small business

Josh Costello | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Telephony Data (Synety) ($10/month)

Overall Satisfaction with InsightSquared

Our company uses InsightSquared to track and analyze sales metrics within our recruiting activity. We are a four person technical recruiting agency and it is used by all four members of our team. It has been great for looking at metrics across the two years of our existence to find data trends as well as analyzing current data to see how we are stacking up against previous quarters.
  • The user interface is very logical and easy to use.
  • The graphs and charts really help for visual learners.
  • The amount of data you can analyze is massive! You can run a report or create a dashboard for just about anything.
  • It seems like there are times where we can't figure out where the data is coming from. That could be user input errors.
  • You can get overwhelmed by the amount of options available for report generation.
  • Sometimes it is hard to interpret exactly what the data is saying. For instance, there is a funnel graph with percentages, but is the 90% related to the number directly above it or all numbers above?
The product fully meets our needs, and the price point is within our budget.
I can only really speak to how we use it within our niche, but for staffing it is super important to track number of submittals to placements, and other metrics related to how efficiently we need to work. These things are really easy to track with InsightSquared. I think questions that should be asked need to revolve around the specific data it is important to capture, and how the product can manipulate that data.

InsightSquared Reliability

The Best