Overall Satisfaction with SteelBrick CPQ
SteelBrick CPQ is being utilized by our sales and marketing departments and addresses our quoting needs for international sales.
- Ease of quoting process through configuration.
- Support services provide solutions for issues, configurations, and looks to the user to help decide what is needed in the next update.
- Training options.
- By configuring products, we can provide our customers with accurate quotes and consistent packages. This allows for fewer errors.
Using SteelBrick CPQ
8 - Sales Admins
SteelBrick CPQ Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No - Current support model is able to more than satisfy our requirements.
On several occasions, they took the time to walk me through multiple steps to get the desired results.