Reachmail Let's You Easily Reach Your Customers In a Professional Manner
September 08, 2015
Reachmail Let's You Easily Reach Your Customers In a Professional Manner
Score 3 out of 10
Vetted Review
Verified User
Software Version
ReachMail Version 5.4.454.0.4
Overall Satisfaction with Reachmail
We used Reachmail for our email marketing campaigns within the marketing department only. Reachmail helped us easily and professionally send out communication to our customers regarding promotions, education, customer service, etc...
- Very easy to use. Unlike other email creation / distribution systems that require heavy HTML coding knowledge - Reachmail provides a simple plug-n-play alternative.
- Easy to navigate. It's not too deep which helps beginners find their way around.
- Good amount of analytics for determining the success of an email campaign.
- The process for choosing distribution lists could be better. It's not easy to select the contacts you want and DON'T want. If you want to omit certain contacts you need to create an entire new list and upload it to the system
- No email marketing automization or lead generating capabilities.
- It would be awesome if you could create one email and then have that one email go out to two seperate lists from two different people without having to copy the email and coordinate the lists seperately.
- It's hard to track the ROI since Reachmail does not communicate directly with our CRM and unfortunately our Sales team was not very good at asking leads how they found out about us.