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Desire2Learn review from a HelpDesk point of view.
September 25, 2015

Desire2Learn review from a HelpDesk point of view.

Mike Hubbard | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Desire2Learn

Desire2Learn is being used by the University to host classes for students and faculty.
  • Class content, email, discussion forums and basic structure.
  • Easy navigation between the various sections of a course.
  • Faculty can easily build a new course within a course shell.
  • Email is confusing to use for some students, especially when trying to look up email addresses and place them in the 'To' field.
  • The various settings for the discussion forum for Threaded view versus other views can be confusing for some.
  • Desire2Learn has been mostly positive for the University. The only negative is when the system is down or running slow.
Most of Desire2Learn is easy to use depending on how computer illiterate you are. It could be changed for easier use.

Faculty also have problems changing items in their course and often need to call in for help.