Overall Satisfaction with MiCloud Connect (formerly ShoreTel)
ShoreTel Sky is being used across the whole organization and it takes care of portability and easy access to the telephone system.
- Quick tech support with 611 dials.
- Telephone backup and DSR becomes simple with ShoreTel Sky.
- Setting up new offices is very simple.
- Configurating telephones and portal capabilitis are very easy to use.
- Mobile app is very handy and manageable.
- Better pricing
- Faster lead conversion.
- Increased employee efficiency
- Better customer service.
Easy to set up, configure and use.
MiCloud Connect Feature Ratings
Using MiCloud Connect (formerly ShoreTel)
70 - broker dealer & IT
2 - Basic pc skills
- Sales
- Marketing
- Operations
- Compliance
- Disaster recovery
- Open more offices
Using MiCloud Connect (formerly ShoreTel)
Pros | Cons |
---|---|
Like to use Well integrated Quick to learn Feel confident using | Unnecessarily complex Requires technical support Inconsistent Cumbersome Lots to learn |
- Dial 611 for support
- Ticket system
- Mobile app
- Setup tel set
- Setup mibile app
- manager portal
- Changes on adavanced call system
Yes - very weel, east to use