Item: HipChat (discontinued)
Rating: 9
Author: Oscar Faixat

Use Cases and Deployment Scope

We are currently using hipchat throughout all of our organization, we have it synchronized with bitbucket, jira and confluence. All in all it is a very complete environment to work with. It mainly lets us keep track of everything that is going and allows us to quickly reference issues (or other things).

Pros and Cons

Integrations with other Atlassian products as it creates a perfect work environment.
HipChat is stable and very reliable. We have not had connection issues to the service.
The video call is very useful as we don't have to switch to another application to do calls.

Only comes as OVA or AMI images. Doesn't come as a binary and depending on the organizations environment it can be a little tricky to deploy.
Better notification system while the user is offline.