Netsuite Tool Review
February 14, 2017

Netsuite Tool Review

Benny Luera | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Modules Used

  • NetSuite CRM

Overall Satisfaction with NetSuite ERP

I have access to NetSuite as part of the tools the software developer we work with provides so we can access information on the customers we work with. We can see the add-on features they own for the modules see who the contacts are and billing information.
  • Contact information
  • Support case information
  • It is really slow in terms of toggling from one page to another.
  • You are logged out automatically after a certain time even if you are using it. There is no option to keep logged in.
I have used Salesforce and Zoho CRM and both seem to be more user-friendly than Netsuite.
It is a tool more for just tracking communications and keeping updated contacts and information. It's not strong in terms of use for reports or order processing or sales tracking.

NetSuite ERP Feature Ratings