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Incapsula, reliable, secure, and fast
April 28, 2017

Incapsula, reliable, secure, and fast

Josh Dix | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Incapsula

Incapsula, for us at Provident, adds compensating controls for performance and security. We use Incapsula for our whole organization with all external and some internal-use-but-public sites. We are very impressed with Incapsula's reliability and security as we have had no known issues during our years of use in the organization with their service. Penetration testers have found it so frustrating we allow them to circumvent the service in order to better test and secure our applications and infrastructure.
  • Reliability / Uptime
  • Security
  • Web Interface could be better, no overall site details/performance views.
  • API is limited if you do not have a reseller account unnecessarily.
  • Alerting / Reports / Bot
Incapsula really exceeds if you have a very large amount of traffic, it is a truly durable and resilient WAF. Global load balancing, increased security, added caching, smaller number of sites (but very important)? Then I would recommend Incapsula. Incapsula is always additive to features your infrastructure has and it does those well, so I would always advise using it if your site has high traffic, is business critical, or accesses sensitive information through a SQL backend.