Overall Satisfaction with Schoox
Our company uses HotSchedules Train powered by Schoox for all of our new hire teammate training as well as information and product roll outs. Our teammates like using their smartphones in the first place, so we moved our training to something they already have in their hands. It also lets us capitalize on micro-learning and instant feedback.
- Customization so we can make the information interactive.
- We can make updates instantaneously in the case of new operating procedures or products.
- We can track and report each location and users progress to ensure the information is being reviewed and it also provides a time stamp.
- Making reports easier to export and add more information for reporting. i.e. by department.
- Identifying which content is for which users. Some content cannot be hidden from everyone - and we don't want everyone to see it.
- The ease of use and mobility getting from course to course and, if needed, moving backwards.
An LMS being provided by an external vendor that was really about videos but weren't custom to our brand. HotSchedules Train powered by Schoox lets us customize everything so it is part of our brand and earns our new hire teammates' trust. We were already HotSchedule users and adding Train made good sense.
Using Schoox
Yes - We are currently using the mobile app only for training. We will soon launch onboarding within the app, but it is only used for new hire teammate training at this time. There are a few quizzes that are not as functional on mobile as it is on a desktop. Also, the OTJ training is almost impossible through the mobile app.