Overall Satisfaction with Schoox
We have implemented HotSchedules Train powered by Schoox in multiple restaurants that I work with. It has been instrumental in each organization for training. Training is shifting and our employees need to feel developed. Most restaurants don't have the time or the resources to always develop employees so they lose good employees. When we transitioned over to HotSchedules Train, it has allowed us to focus more on developing.
We also utilize HotSchedules Train for quizzes and testing as well as being able to see the analytics on where our employees are in training, how they're comprehending what we're teaching, and see how that translates into the actual locations.
Of course, this doesn't replace our current training program but it was a seamless transition and our employees absolutely love this new style of learning. It's super easy to teach people how to use it and can be used anywhere and everywhere.
Lastly, it was amazing to have courses already made which came with HotSchedules Train/Schoox to minimize the time having to create courses and finish up necessary certifications almost instantly.
We also utilize HotSchedules Train for quizzes and testing as well as being able to see the analytics on where our employees are in training, how they're comprehending what we're teaching, and see how that translates into the actual locations.
Of course, this doesn't replace our current training program but it was a seamless transition and our employees absolutely love this new style of learning. It's super easy to teach people how to use it and can be used anywhere and everywhere.
Lastly, it was amazing to have courses already made which came with HotSchedules Train/Schoox to minimize the time having to create courses and finish up necessary certifications almost instantly.
- Training analytics
- Ease of usage
- Implementaiton
- A better UI for the admin when building courses
We looked at multiple different platforms but because it's tied with HotSchedules, it allows us to keep everything under one umbrella and less logins. The customer service at Hot Schedules has also been instrumental in all of our decisions. Their team is awesome.
Using Schoox
Yes - It has allowed us to use Schoox as a coaching mentor during peak times. It's easy for them to login via their phone, re-look at recipes, and get all their questions answered quickly without pulling the manager off the floor to coach the employee.