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Small Business Applications
June 21, 2017

Small Business Applications

Matthew Wheeler | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • HotSchedules Train, Powered by Schoox

Overall Satisfaction with Schoox

We use HotSchedules Train powered by Schoox, for all our employees to be able to take some required training. One of the uses is for our employee orientation. We are a small business, in the pas, we would hold an orientation with an owner/manager being the facilitator to one (or ideally) a few new employees. A problem we found was coordinating the training with multiple new hires and coordination with an owner/manager. Now we have our entire orientation on HotSchedules Train powered by Schoox, which enables a more flexible scheduling of the employee. It also frees up the owner/manager to handle other parts of the business on a daily basis. Another use is for our menu test. Now everything is digital and scored right through HotSchedules Train powered by Schoox. In both cases a huge time saver for management.
  • You are able to create your own content for your employees. We predominantly use our own created content. This helps us customize to our specific needs. It also enables us to update items that may have changed without starting over.
  • You are able to track completion rate. This helps to hold our employees accountable to the trainings that still need to be completed.
  • You are able to see all your employees scores. This way you can see what an average passing score is for the employees.
  • Employees earn a score as the complete modules. This tracks/ranks the employees which creates a spirit of competition between them.
  • Be helpful if you could assign multiple training to multiple employees at the same time.
  • The Leader Board which gives some friendly competition could be placed in a more visible spot on the Home Page of HotSchedules Train powered by Schoox.
  • A way to link outside training that are State required.
HotSchedules Train powered by Schoox helps our small business out immensely. By keeping us efficient and saving us time. I only see it being less appropriate for areas where you need a lot more hands-on training. Although you would still be able to at least track completion and pass/no pass of those hands-on trainings.

Using Schoox

My usability score is less than my overall rating based on navigating the drop down boxes. Like any new software there is a learning curve to finding all the items you would like to use.
Yes, but I don't use it - I do not use the MI based on my use as an admin. To complete trainings it works well.