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"If You Want Efficiency You Want HotSchedules!!!"
June 26, 2017

"If You Want Efficiency You Want HotSchedules!!!"

Simeon McEachin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • HotSchedules Train, Powered by Schoox

Overall Satisfaction with Schoox

We use HotSchedules across our entire organization. Helps out with time management, labor reports, and online training. HotSchedules gave us the ability to map out our days, weeks, and months to assure that we are setup for success for every section of our company. It's an essential part of our work flow.
  • The ability to release and pick up shifts. Helps out a ton in the aspect of communicating between managers and employees in terms of picking up or dropping shifts.
  • The Schoox Training Program. You're able to setup your own online curricula. Love the ability to have a pre-training for new employees and employees that are getting promoted.
  • The ability to see your labor in certain sections of the bar. You can really fine tone how much you're spending on labor!
  • Wish Schoox had the ability to block out shifts for those who haven't completed their online curriculum.
  • I wish Hot Schedules could have some type of cross platform. We run 3 different venues so it would be nice if employees didn't have to create multiple accounts to access their schedule. Logging in and out of multiple accounts can be a tedious process especially if you forget one of your passwords to your accounts.
  • I wish the HotSchedules had more manager functionality for editing the schedule or approving shifts. You can get the full website on your phone, but it's a little hard to work with.
  • Pulse
We use Pulse for tracking our daily targets, labor percentages, and cogs. You're not able to schedule, hire, or train employees with pulse but its really good a tracking daily sales and targets for multiple venues. With pulse I only need one account to view numbers and cogs for multiple venues. With Hot Schedules I haven't to constantly login and out of different accounts to see our labor reports which can become a little tedious.
The most amazing part of Hot Schedules for me is the training powered by Schoox program! We run a group of college bars so we constantly have new employees that have never been in the service industry before. I've created my own curricula for all the different positions we have at the bar. The ability to train a new employee online before they start the physical training is AMAZING! Our employees are way more efficient in the aspect of sales, and customer service!

Using Schoox

HotSchedules takes some time to get used to, but once you understand everything it's capable of you can truly feel how powerful of a program it actually is! At this point, I don't know what we would do without it! I couldn't imagine trying to create a schedule on Excel for over 200 employees on a weekly basis... Hot Schedules saves [me] from having a lot of headaches!
Yes - Our company doesn't use the schoox mobile to often. We have a pretty strenuous training program so 98% of staff would rather use their laptops or desktops to get their online on boarding and training completed. It would be cool if Schoox had some type of Quizlet integration. It would make the app feel more user friendly.