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Another Day in Paradise.....
October 02, 2017

Another Day in Paradise.....

Steven Bedient | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • HotSchedules Train, Powered by Schoox

Overall Satisfaction with Schoox

Train is being used currently with our service team for the new staff member training classes. We are developing our own customized training program for all departments as soon as we have the time to record training videos. Will be a huge asset as we progress forward with our custom training programs at all locations.
  • Ease of use for new employees. It is fluid and easy to navigate.
  • Ability to recap and review throughout training. It is simple to revisit different videos if training questions persist.
  • Customization testing is great. It is easy to customize and update testing to keep up with an ever changing restaurant landscape.
  • Test question answers are hard to program because of so many variables in answer typing/spelling.
  • Programming is not fast because of having to jump around so many different tabs to navigate the site.
  • Would like to see a more streamlined site in general.
Unfortunately, we have not to this date.
Teaching someone who has no idea about working in the industry is so easy with video tools. We can customize exactly what we want them to see before they get out on shift and begin picking up on bad habits when they assume it is just how it works. This is the best parts of it!

Using Schoox

I'd like to see better test programming areas and the answers to the questions are difficult because of the variables every answer has like capital letters, hyphens, misspelling, etc. The time it takes to navigate the programming is confusing and tough to figure out. Not impossible but annoying to some level.