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Fantastic testing and optimization solution
October 31, 2021

Fantastic testing and optimization solution

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Test & Segment
  • Intelligent Personalization Engine
  • Product Recommendations
  • Product Badging

Overall Satisfaction with Kibo Personalization (Monetate)

Just by our Ecommerce Dept. we use the platform for testing, optimization and some personalization
  • Easy to use, self-service platform
  • Solid customer success management team
  • Platform scales well
  • Ability to run as many tests as desired concurrently
  • Easy to digest performance metrics and reporting
  • My one gripe is the flicker that occurs onsite when running a test.
  • Self-service testing solution
  • Robust product offering especially when it comes to personalization
  • Support team was a key differentiator to other solutions and led to the success of the program
  • Testing led to significant improvement in our KPIs
  • Provided great learnings on how to improve the site experience
The key differentiator at the time was that Monetate provided strategic resources that the other solutions did not around roadmap planning, development, and QA.

Do you think Monetate delivers good value for the price?

Yes

Are you happy with Monetate's feature set?

Yes

Did Monetate live up to sales and marketing promises?

Yes

Did implementation of Monetate go as expected?

Yes

Would you buy Monetate again?

Yes

I really enjoyed working with the Monetate platform. I thought it was easy to figure out and pretty self-service compared to other solutions, had a robust offering with great reporting, and our support team was very helpful. The platform was pricey, but I thought well worth it as long as you are taking advantage of all of the capabilities.