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Yardi is the core of our business
August 01, 2017

Yardi is the core of our business

Ari Strauss | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Yardi Property Management

Yardi is our core accounting and resident management system. Every aspect of our business is recorded and analyzed through Yardi. We also use many of Yardi's ancillary products such as Mobile Maintenance, Concierge, Rent Cafe, and Construction Management. Every employee in the company touches Yardi in some form or fashion every day.
  • Yardi is a great accounting program. Its wide variety of report formats and its ability to support custom reports is very impressive.
  • Yardi is an effective in taking community staff through an easy-to-navigate workflow of lease prospect to occupied resident.
  • Yardi allows a wide array of customization so you can adjust it to the needs of your particular company.
  • Yardi began as a core accounting program and added ancillary products and services along the way in a haphazard manner. Some of these ancillary products do not integrate in a comprehensive or intuitive way.
  • Yardi Concierge is a cumbersome and clumsy product. Yardi could do a better job in coaching hardware integration and product training.
  • Yardi could use a fresh web-based interface with more dashboard analytical tools.
  • Yardi is quite expensive, but I don't know how we would function without it or a similar product. Its a necessary tool for doing business.
Yardi has the most market share and as a result, most new employees who come to our company already have a Yardi familiarization. That makes new employee training much easier.
Yardi Voyager, the core accounting and resident management component, is superb. It is well suited to manage all accounting needs including generating reports for investors and auditors alike. Yardi's weakness is the way it integrates with its ancillary products. Each product has been added to the suite as Yardi acquires software properties, and it doesn't always integrate in an efficient comprehensive way. Another result of this phenomenon is that each product has its own dedicated support team, so when you run into a problem, it is hard to navigate to the right source of support.