Overall Satisfaction with ShoreTel
Shoretel is implemented as our phone and uc system.
- Easy to configure
- Easy to maintain
- Easy for End Users
- Integration into other apps, CRM, etc
- Great improvment over old system as far as reliablity and dropped calls
- Allows traveling employees to recieve voice mail as email attachements
- Super easy to manage users
We looked at some cloud based hosted systems, but in the end, these would cost more over time than an on premise system.