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Much more positive than negative
Updated November 18, 2019

Much more positive than negative

Sandy Breihan Sinclair | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

Paylocity Web Pay is our current HRIS system. It is administered by our Human Resources Department for our HR and Payroll needs. This includes timekeeping, benefits information and employee portal. It is used across our whole organization in regards to the employee portal portion of the system. The business problem this is addressing are as follows:

  • Payroll and tax filing
  • Human Resources - New hire reporting, benefits administration, terminations, leaves of absence
  • Time tracking - All company paid holidays and other paid time off types are recorded here
  • Employee self service - Employees may view their information, record time off, request tax/direct deposit changes, change their own demographic information, view/print check stubs
  • Payroll processing is very streamlined within the Paylocity pay grid. The ability to customize it helps a great deal. This is a time saver.
  • The check calculator feature, although not intuitive, is used by our administrators and employees. We love this feature. The fact that employees can use this tool themselves is another time saver for administrators.
  • We have always had our own customer service representative.
  • Their pricing is very competitive.
  • The Web Time product does not always communicate well with the Web Pay product which causes issues at times.
  • The check calculator tool is not the easiest to use. The set up screen is not intuitive.
  • This comment is both good and bad: The dedicated customer service representatives often get promoted (the good part) and therefore, our dedicated rep has changed over quite a bit. It seems just when someone really gets to know our company, they're no longer our rep and often their replacement is very new and not always well trained.
  • For the first 5 years we've had Paylocity, the ROI had been great. Our pricing is fair and the benefits and time saving tools were great!
  • During the past year since we added the Web Time product, the ROI has been significantly less as we have had to spend a lot of time trying to determine why we've had issues and then spending time fixing the issues.
  • Ceridien
Our experience with Paylocity was quite a bit more positive than Ceridian. When we were with Ceridian, we had many tax filing issues and billing issues. We have not had any billing issues with Paylocity, nor have we had any major tax tiling issues. We had one tax filing issue shortly after implementation which they corrected and we've had no tax filing issues since.
The Web Pay product worked really great for us until recently (last November) when we added the Web Time product. Since adding Web Time, we've had issues with things that we have often had to chalk up to system glitches since the two products don't seem to communicate very well at times.

Paylocity Feature Ratings

9.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
5
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
8
8.8
Pay calculation
10
Support for external payroll vendors
6
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
8
Reimbursement management
Not Rated
5.5
Approval workflow
10
Balance details
1
Annual carry-forward and encashment
Not Rated
9.6
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
8
Not Rated
Tracking of all physical assets
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
8
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
8.0
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using Paylocity

As of 2018, we no longer use Paylocity.
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  • Paylocity's reporting feature is outstanding!
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