Perfect Tool for Growing Companies
Updated August 05, 2021

Perfect Tool for Growing Companies

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mavenlink

Mavenlink is our entire company's project management solution. As a music production company, we struggled to find different solutions that would work for our team. We needed a highly customizable tool that did not come off as too cumbersome or "corporate" looking for our creative departments to be able to utilize. Mavenlink provides a simple and clean user interface that is easy to navigate, has clear data visualization tools, and lets our project managers see the exact information they need.

We use it across all our departments. Our operations team sets up the backend information, from budgets to planned hours, and goes over it with our creative and account teams. The account team manages the project hours and milestones, where our creatives manage their own expenses. We've set it up in a way that allows for checks and balances for approving invoices, and have also customized several reports ourselves. Mavenlink even provided me with their training tools they give to report building employees so I can learn and create them on my own.
  • Graphical User Interface - it's extremely easy and intuitive to navigate
  • Customization
  • Rate Cards and Budgeting
  • Integrations
  • Timesheets - cannot push previous week's projects/tasks to current for easier entry. You have to manually select the projects/tasks each week, every other time tracking software has a push previous week feature
  • Bulk editing - cannot bulk assign users to tasks. Makes it extremely tedious to do each project
  • Rate Card Issues - you cannot choose which roles are active/inactive on rate cards. Causes several duplicates/zeros for unused roles on rate cards.
  • Timesheets - there's no accountability for having people track their time. No option to lock accounts or notifications that they're behind on time tracking
  • Too robust in areas - there are several areas in Mavenlink that I would likely want to take advantage of but just don't know how to operate. Did not get adequate training on newer features. Maybe webinars?
  • Tasks - no hours tasks vs. expense tasks. Hard to prevent user error from tracking hours to expense tasks which causes the budget to burn.
  • Positive - decreased project timelines
  • Positive - decreased time required to actualize jobs
  • Positive - increased budget accountability
Mavenlink would be well suited for smaller companies I feel since it does seem to lag a bit when it's having to process a lot of information. With individuals who only have a smaller number of projects, this might work well. But Mavenlink seems to be constantly pulling from all the data from the company and not just what's relevant to that specific user.

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