Epicor by Bob
Updated December 02, 2021

Epicor by Bob

Bob Ladd | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Epicor ERP On-Premises

Overall Satisfaction with Epicor ERP

Epicor is used across all departments except R&D and outside sales.

Epicor streamlines all activity and helps communicate between departments. Obviously, we couldn't run our company without Epicor.
  • Handling all types of orders - jobs, purchases, and customer orders.
  • MRP scheduling is very good and easily modified by part or group.
  • Easily getting other info about a key field by right-clicking and traveling to a new form.
  • RMA and DMR. Although it can handle these, the function seems like an afterthought. It isn't as smooth as the rest of Epicor.
  • Reporting is ok but it runs slowly. We are still using Crystal.
  • Barcoding in general but mostly the warehouse management part.
  • Epicor has allowed us to easily develop new products and release them to our customer quickly.
  • Because the data in Epicor is open to 3rd party apps It's allowed us to improve process even farther.
  • My favorite tool is DMT. It has saved us some much time because we can modify data so quickly and efficiently. Also when we acquired new companies it allowed is to import the data in hours.
  • Because of the flexibility of the grid format on forms IT doesn't have to create one off reports. Also, Users can to small batch imports releaving IT workload.
  • Microsoft Dynamics
Other than Microsoft Dynamics it's more complete and user-friendly. Also, the ROI was better than Microsoft Dynamics. When all departments reviewed the offerings is Epicor was a better fit than the other 4. The interface was easier to use meaning we got up to speed faster. The only weakness was Microsoft Dynamics seemed to have better reporting and BI capabilities.
As stated before all orders are handled well but the Jobs [feature] still seem like it is for a job shop and not build to stock. We backflush and the setup and labor backflush is problematic. The accounting piece works very well but monthly reporting is very limited and needs improvement. One thing I love is all setup based on hierarchy. This allows for managing thing at a higher level.

Epicor Kinetic Feature Ratings

Accounts payable
8
Accounts receivable
7
Global Financial Support
7
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
8
Configurable Accounting
8
Standardized Processes
9
Billing Management
7
Cash and Asset Management
4
Travel & Expense Management
3
Budgetary Control & Encumbrance Accounting
6
Period Close
8
Inventory tracking
9
Automatic reordering
7
Location management
6
Pricing
7
Order entry
9
Credit card processing
6
Cost of goods sold
9
Order Orchestration
7
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Dashboards
8
Standard reports
6
Custom reports
8
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Role-based user permissions
8
Single sign-on capability
8
Award Lifecycle Management
Not Rated
Budgeting and Forecasting
5
Project Costing
8
Cost Capture
8
Capital Project Management
6
Customer Contract Compliance
7
Project Revenue Recognition
3
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Bids Analyzed and Compared
3
Contract Authoring
7
Contract Repository
5
Requisitions-to-Purchase Orders Integrated
8
Supplier Management
6
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Production Process Design
4
Production Management
8
Configuration Management
Not Rated
Work Execution
7
Manufacturing Costs
8
Forecasting
7
Inventory Planning
8
Performance Monitoring
4
Proposal Management
Not Rated
Product Master Data Management
Not Rated