Overall Satisfaction with Epicor ERP
Epicor is used across all departments except R&D and outside sales.
Epicor streamlines all activity and helps communicate between departments. Obviously, we couldn't run our company without Epicor.
Epicor streamlines all activity and helps communicate between departments. Obviously, we couldn't run our company without Epicor.
- Handling all types of orders - jobs, purchases, and customer orders.
- MRP scheduling is very good and easily modified by part or group.
- Easily getting other info about a key field by right-clicking and traveling to a new form.
- RMA and DMR. Although it can handle these, the function seems like an afterthought. It isn't as smooth as the rest of Epicor.
- Reporting is ok but it runs slowly. We are still using Crystal.
- Barcoding in general but mostly the warehouse management part.
- Epicor has allowed us to easily develop new products and release them to our customer quickly.
- Because the data in Epicor is open to 3rd party apps It's allowed us to improve process even farther.
- My favorite tool is DMT. It has saved us some much time because we can modify data so quickly and efficiently. Also when we acquired new companies it allowed is to import the data in hours.
- Because of the flexibility of the grid format on forms IT doesn't have to create one off reports. Also, Users can to small batch imports releaving IT workload.
- Microsoft Dynamics
Other than Microsoft Dynamics it's more complete and user-friendly. Also, the ROI was better than Microsoft Dynamics. When all departments reviewed the offerings is Epicor was a better fit than the other 4. The interface was easier to use meaning we got up to speed faster. The only weakness was Microsoft Dynamics seemed to have better reporting and BI capabilities.