Vincere is the best investment we've made.
February 08, 2018

Vincere is the best investment we've made.

Sarah Tutty | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Vincere.io

We use Vincere across the business. We did a thorough review of all the options available on the market - took us almost 8 months to reach our decision- before we selected Vincere. We had never heard of them before, we found them on a review site similar to Trust Radius. They came into the picture just as we were about to sign with another company (Bullhorn). Glad we managed to find them.

The key business problem Vincere addresses for us is streamlining of business processes. Pre-Vincere we were using an older system called Filefinder. It was functional but it didn't really play well with the other systems and products we use across the business- like Xero, G-suite, and LinkedIn. Vincere works well with all of these systems and they seem to be adding more and more new apps and integrations constantly.
  • Out-of-the-box: they had us up and running within 6 weeks. That includes the migration of 400K resumes from our old system.
  • Integrations: works well with the systems that we are already using, like Gmail, LinkedIn, Xero.
  • Online timesheets: comes with an online timesheet and expense platform which we use to manage our contractors with. It integrates with Vincere, really easy to use. Is branded with our company logo so it looks like our own timesheet tool.
  • Candidate Portal: has a candidate portal that you can hook up to your website. We were about to pay a development company to build us something similar, then we found out Vincere provides this as part of the package.
  • Service: good customer support. Responsive, they actually listen to ideas and action them. Any small issues in the onboarding process were ironed out quickly.
  • Search: love that you can search LinkedIn and Indeed from inside Vincere.
  • Mobile app: simple, easy to use. Good if you want to write notes on a candidate between meetings or pull up a client address.
  • TV dashboard: although we are not big on KPIs here, we love the TV dashboard and have this up in our office. Gets the competition going.
  • TV Dashboard: we'd like more configuration options here. For example, we'd like to be able to see second interviews as a metric. We'd also like to be able to add sound effects- i.e., when a placement is made there is a bell sound.
  • Change colours- the UI is a kind of dark colour. I'd prefer it to be lighter.
  • Accountability: Vincere has helped us shift the way we manage consultants. Everyone can see what they've done inside Vincere, the system is quite transparent so even your junior consultants can see where they need to pick things up.
  • ROI was fast for us. You move from an old system to a modern platform like Vincere and it's like turning on the lights. Just having the mobile app was a revelation to us! Then you add on the dashboards, the LinkedIn integration, the constant upgrades.
  • Analytics: we used to track everything on Excel and whiteboards. We've since shifted that to the automated reporting inside Vincere.
We came very close to signing with Bullhorn. To be fair it looks like a good system but we've heard stories from contacts of ours who have been burned by them. Also, we dealt with about 4 different salespeople during the sales cycle which didn't sit well with me. After being on our previous system for so many years we wanted to make the right choice.

We also looked at Jobscience and Talent Rover but the quotations came back too high. Plus, I've used Salesforce.com before and didn't have a great experience.

We were quite nervous about signing with a company that we'd never heard of - Vincere- but we felt in capable hands with the team there. It's been a really positive experience.
I'd say Vincere is ideal for a recruitment or staffing firm that wants to grow. There is an emphasis on promoting activity and getting consultants busy. KPIs and setting goals is a big part of the system. The pipeline is brilliant for that- once you get used to it, you can't imagine using a system which doesn't have something similar. I see Vincere as being a more natural fit for a company of around 30 people plus.

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