Overall Satisfaction with Citrix NetScaler Access Gateway
Citrix is used across our organization as a way to remotely access our platform. You can either remote into your corporate PC or securely launch our internal program to the machine you're using. I use it daily and rarely have any issues with it. A major business problem that is addressed is security. We recently implemented an RSA secure ID to use when accessing Citrix to make it even more secure. Great tool.
- Single URL remote access
- Flexible multi-factor authentication
- Positive end user experience
- Can be slow to launch applications or require multiple launches.
- As an end user, I cannot speak to the ROI in a positive or negative light. My understanding would be that is a positive as we have been using it for several years.