CloudApp saves me and my client's time.
May 16, 2018
CloudApp saves me and my client's time.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with CloudApp
CloudApp is something that we use throughout the organization. It is most often used by me to provide help to our clients. Showing them how to complete something on their site. It's much easier to show them than trying to explain it through an email or over the phone.
We also use this to show our engineering team how we replicate a bug which has been a great help.
We also use this to show our engineering team how we replicate a bug which has been a great help.
- CloudApp in general is a great idea. Being able to show something happen provides much more than telling someone how to do the same thing with words.
- CloudApp being cloud based has allowed us to share videos with our engineering team much more often. Being limited in file size requirements has prevented us from sharing videos in the past. With CloudApp we simply get a link that takes them directly to the video, no uploading required.
- Being able to annotate screenshots has proven very useful as well. Having the ability to add arrows and text to point out a specific point in the screenshot helps our clients understand what we're looking at.
- I'd like to be able to edit a video. Often times I will get lost in my own words when recording. While there is a Pause button, it would be helpful to be able to trim small sections out where I may have tripped over my words.
- CloudApp has definitely saved us time in writing out long step by step instructions in emails. Being able to show someone exactly what they should be doing, where the buttons are and what it should look like in a video saves a great deal of time over typing it out.