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As the Challenger in a saturated market with huge players, Glip deserves credit
June 25, 2018

As the Challenger in a saturated market with huge players, Glip deserves credit

Daniel Blazquez | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Glip

Glip, along with other tools from the same ecosystem such as Ring, was deployed to our organization as a natural response to a process of "shadow IT" creeping into several groups that were using their own groupware tool. Glip is used as a team communication and synchronization tool.
  • Email replacement
  • "Total recall" for communications
  • Classification of communications over teams (=channels)
  • No clear marketplace of add-ons
  • Underdog, other tools are used more broadly
  • Better integration with Office would be good
  • Reduction of email overload
It is hard to go wrong with the well-known players. Glip is a reasonable alternative and I can't say I miss key use cases. However, the learning cost of Slack or Skype is significant.
Being a new entrant (in other words, a Challenger to more established players), Glip should try harder to delight users. I feel that it covers well all the basic use cases, but so do similar tools that are already proven and validated. The switching cost for this type of communication platform is big.

Glip (discontinued) Feature Ratings