HCM for the Modern Age
Updated February 21, 2024

HCM for the Modern Age

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Human Capital Management

Overall Satisfaction with Workday Human Capital Management

Workday HCM is currently being utilized to streamline and automate current manual processes as well as provide an ability to track our employee's life cycles all within a single system. We use the Workday HCM for recruiting/onboarding, payrolling, talent management, and a plethora of other services. The primary business problem Workday HCM addresses is a single system to manage employee transactions
  • Reporting. There seems to be a virtually limitless way to report on hundreds of different data points
  • Performance Management capabilities have gone from manual pen and paper to online and fully automated with built-in routing and workflows
  • Payroll services have been enhanced and pay changes have been streamlined and made more efficient
  • Reporting. Can be very messy if the user does not know what they're doing
  • Roles in Workday need more configuration capabilities
  • Talent review process with calibration is a steep learning curve for HRBPs and support team members, requiring significant time investment for enablement and upskilling
  • We've seen a positive reception from Management and Employees using the system for day-to-day, BAU transactions
  • Our data & analytics team has seen drastic improvements in the ability to track and monitor previously unexplored employee data points to drive business plans
  • The learning curve for non-tech savvy personnel is pretty high and there have been some issues with adoption for people who don't primarily use computers for day-to-day work
Significant change management around system capabilities tied to automation of certain processes for management, especially within an industry with high number of deskless workers (production/manuf.). Largest barrier is identifying ways in which to make the system more widely available for employees who aren't sitting at their computers all day. Deference given to managers to "own" scheduling automation more-so than legacy systems, but has shown to be difficult to readily adopt.
Large number of deskless workers, so ownership of processes/tasks tends to fall upon HR support teams or Managers. Additional, and new, system for tracking has shown to be difficult to move away from legacy systems with significant investment tied to enablement sessions which can also be viewed as time-sink as it's pulling managers off the line.
Workday has a much better workflow and automation process for routing information to appropriate parties.

Do you think Workday Human Capital Management delivers good value for the price?

Yes

Are you happy with Workday Human Capital Management's feature set?

Yes

Did Workday Human Capital Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Workday Human Capital Management go as expected?

Yes

Would you buy Workday Human Capital Management again?

Yes

Workday is well-suited to bring any company into the 21st century as far as managing your workforce. Would be less appropriate for smaller businesses as the cost/benefit ratio diminishes with fewer employees.

Workday HCM Feature Ratings

Employee demographic data
8
Employment history
5
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
7
Pay calculation
8
Support for external payroll vendors
7
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
6
Direct deposit files
7
Salary revision and increment management
7
Reimbursement management
8
Approval workflow
9
Balance details
8
Annual carry-forward and encashment
7
View and generate pay and benefit information
7
Update personal information
8
View job history
8
View company policy documentation
7
Employee recognition
7
Tracking of all physical assets
5
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
7
Performance plans
7
Performance improvement plans
7
Review status tracking
7
Review reminders
8
Multiple review frequency
7
Create succession plans/pools
7
Candidate ranking
6
Candidate search
8
Candidate development
6
New hire portal
7
Manager tracking tools
8
Corporate goal setting
7
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
Job Requisition Management
9
Company Website Posting
7
Publish to Social Media
7
Job Search Site Posting
7
Duplicate Candidate Prevention
6
Applicant Tracking
7
Notifications and Alerts
8

Using Workday Human Capital Management

75000 - Mainly corporate functions and those pillars without significant number of deskless populations.

Using Workday HCM

Overall, usability has been good, but largely 'owned' by HR support teams with additional support from some levels of management. Complexity of the system, initially, drew criticism as the use-case for moving existing processes embedded within other systems wasn't made clear. Change management to drive adoption was slow, but use cases and 'wins' have been shared to garner buy-in.
ProsCons
Like to use
Easy to use
Not well integrated
Slow to learn
Cumbersome
Lots to learn
  • Goal setting
  • requesting time off
  • Voluntary resignation process
  • Talent review with calibration
  • succession planning and talent pools
  • Performance review workflow