Overall Satisfaction with Bridge
Bridge is being used by our entire organization for training purposes. We administer all new hire, compliance, safety, and SOP training via Bridge. We also have various content for employees to sharpen their own professional skills.
- Bridge is very user-friendly - it is very easy for users to access Bridge and take courses. Very little training was needed for employees in our organization on how to use Bridge, everyone caught on quickly. It is a simple and unique setup that works well for our organization.
- Bridge's course creation tool is a great tool for us. We use the course creation tool to create personalized training for our associates based on customer and location. We also have been able to provide Lanter specific training to associates by using the course creation tool. It is also very easy to use and straight forward.
- Bridge works very well with our HRIS, Paycor. We are able sync these systems to do automatic CSV drops into Bridge adding and and removing users.
- Bridge's learning library has a lot of room for improvement. Right now it is just one big library with tons of courses thrown into with no way to categorize it except by using tags. Being able to categorize by course subject/type would be very beneficial to learners and being able to find courses that will benefit them.
- Bridge's survey tool is very useful to our organization, however it could use an open-ended survey questions instead of just likert scales. This would allow employees to give additional feedback on survey responses that would better our results.
- Reporting in Bridge could also use some work. We wish there were some more fields/attributes to narrow things down and really deep dive into the analytics.
- Bridge has had a positive impact on the organization by allowing us to provide necessary New Hire and Compliance training to our associates.
- We have been able to use Bridge to create Smart Groups and assign training based on customer and location throughout our company. This makes it very easy on managers and employees to receive the training they need to be successful in their jobs.