Overall Satisfaction with SAP Business One
The use of the tool allows to have an ERP which is implemented, in general, in all areas of the company, integrates in a coordinated manner in the areas of Marketing, Production, Marketing Channels, Inventories, Administration, Accounting, Finance, Portfolio Management of Customers, Accounts Payable and Charged. Allowing the control of all these functions in a single integrated application.
It is ideal for small and medium businesses, since it is a complete application, with a good technical service, and with accessible costs for the benefits received.
- It allows making a real follow-up of the state of the company, without the need to wait for periodic reports. This provides a corrective tool for situations that deviate from the standard.
- It prevents the business areas from working separately so the information is not duplicated and is managed effectively by all involved. thus avoiding conflicts and optimizing resources.
- It allows the proper management of the client portfolio, accurately projecting the inputs and outputs of resources, products, orders, and invoices. Therefore, the inventory and cash flow are properly managed.
- By correctly managing cash inflows and customer requirements, a real plan of goals can be established that is adjusted to the company's capabilities.
- It is a standardized program in its use, with a parent company with decades in the market and renowned, which provides adequate user support to the tool.
- The learning curve is greater than other programs of its type. You need staff who previously worked with the tool. The learning time is going to be high. Being a more developed tool, the user requirements are high compared to other similar ones.
- Visually, it is a sober program. I believe that the presentation could be improved by adjusting it to the user level with which it is worked. In order to make it more user-friendly, we must not forget that a tool such as an ERP will be used by all areas of the company, which includes inexperienced personnel up to senior levels.
- They should improve the integration with other tools that do not belong to the SAP family. In today's world, emphasis should be placed on emails, social networks, mobile applications, applications of calls and messaging, as well as providing adequate storage access on the cloud.
- The implementation of the tool is in accordance with the type of program, however, for people who have not worked with programs of the SAP family, it will require more implementation time, as well as intensive user training courses.
- The first impact we measured in the implementation of this tool was saving paper for printing, invoices and security paper, and savings in the issuance of reports that have allowed the reduction in 10% of administrative expenses.
- In the second chronological order, we have reduced the storage and transportation expenses by 8% because we can monitor the behavior of the client portfolio in an adequate manner, making an adequate use of the inventory, largely due to the sales forecasts made by the billing team.
- Reduction of 15% in accounts receivable, since a collection task has been carried out adjusted to each client, in the same way, we have reduced the banking leverage by improving our cash flow as we will only use the banks for investment in assets.
This tool is ideal for companies that are dedicated to the management of wholesale sales, marketing and distribution of retail products, the way it integrates inventory management tools, marketing, sales, as well as the management and projection of client portfolio is ideal for this type of company. For companies of services and factoring, more friendly applications are recommended. I would choose SAP for its reputation, tradition, and seriousness.
SAP Business One Feature Ratings
Partner Experience
The ability to develop modules that adapt to new fiscal, monetary, and tax policies to avoid problems of this nature for the company. In a fluctuating economy, with changing policies at the monetary, fiscal, and tax levels. With a legal framework that requires changes periodically, it is important to have experts who know this reality and adjust quickly.
Using SAP Business One
Pros | Cons |
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Like to use Relatively simple Well integrated Consistent Feel confident using | None |
- It is a tool that gives you all the necessary information, the data you need to make the right decisions.
- The design is elegant and sober, offers a corporate image.
- It is a reliable and safe tool, giving guarantee of data integrity, also manages a good accessibility scheme by user profiles.
- The user level learning curve is slow, especially if you have not worked with the tool before. It is a complete program, which can generate the feeling that it is not friendly, the interface is serious. Since there are many options and modules, it can generate confusion in the average users.
- User profiles, if they are not well designed, do not allow the handling of unauthorized parameters. Therefore, the Work Flow and all those involved in it must be handled very well, along with their functions. To avoid accessibility problems.
- The reports must be well defined, otherwise there is a risk of not presenting the desired data, since many reporting options are available.
Using SAP Business One
5 -
It allows to perform all the necessary follow-up to the management, the accounting and administrative processes of the company can be simplified.
All operational areas of the company use the tool, administration, accounting, finance, sales force, financial planning, monitoring and control. Basically all the work flow is involved in the use of the tool.
1 - . They must be highly qualified professionals, with extensive technical experience and proper management of the tool, with a minimum of 2 years as technical support, it is important that they have an administrative and accounting base, which allows them to understand the requirements of the users and be able to detect them in time. solutions and improvements in the application of the program.
- The inventory management, purchasing requirements, as well as the sales projection, allows for an adequate attention of the clients and needs.
- The accounting management, the tool is very robust in this aspect, allowing in real time to determine business needs. Provides data that allows designing sales plans, reducing costs, strengthening profitability strategy.
- Administratively it is a very strong program, it contemplates all the scenarios and administrative needs of the company. It is very well developed in this aspect.
- Inventory management, markenting needs and planning promotion strategies for seasons and product lines.
- Appropriate accounting management of the company, as well as, adaptation to tax policies that may change, to avoid penalties or fines.
- Reports, graphs and tools for monitoring business management.
- Integration of markenting tools, social networks and promotion.
- Integration with other sales force tracking tools, and mobile apps.
- Management of editable reports in real time by those involved, facilitating decision making
Evaluating SAP Business One and Competitors
- Product Features
- Product Reputation
- Prior Experience with the Product
SAP is a company with more than 3 decades of experience in the market, they are developers of accounting and administrative tools of first level. They have experience, reputation and market positioning, they are well developed products.
Investigate in the written reviews of the program, make free tests of other similar programs, in order to determine which is the one that adapts to the size of the company.
SAP Business One Support
Pros | Cons |
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Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Quick Initial Response | None |
SAP Business One Implementation
- TIBCO professional services
Not sure -
I can not discuss this aspect in detail, since I am a user and not a system developer.