Overall Satisfaction with Grant Lifecycle Manager
We primarily use Foundant to track and manage our external organizational granting with the Grants department. We have used it a bit more widely across the organization for other projects: internal grants and collecting/organizing nominations for awards/recognition lists
- Customer Service: Foundant is always super helpful and speedy in their responses to my questions, whether it's an email or call.
- Connections to other users: There's a great online community that's willing to share what works for their organizations.
- Company Response/Development: Foundant is continually updating (where it needs to) to make their product the best it can be, and is willing (and does) take comments and suggestions from clients for how the software could be improved.
- Training: A variety of training options- ranging from in person conferences to web-based tutorials. Very helpful, and updated as the product is.
- I'd love to have the option to have multiple evaluations at an LOI stage, but this is a very nit picky detail. The software is great, and does what we need it to.
- It absolutely has brought our grant making into the 21st century. Previously we only took grant applications via paper forms- having a system where we can have applicants submit online, and reviewers from all over the country review the applications online, saves us so much time.
The decision to choose Grant Lifecycle Manager was made before I began in this position, but we have renewed our license because we were so happy with the service.