Item: Oracle CRM On Demand
Rating: 8
Author: Jane Kabochi

Use Cases and Deployment Scope

Oracle CRM is a reliable customer relationship management software that we use in our company. It's easy to use and it's used in the whole organization and from it, we have managed to cultivate and create a long-lasting and fruitful relationship with our clients. It has helped us diversify and innovate our sales process and how we interact with our clients now and in the future.

Pros and Cons

Fits in various business segments and departments that touch on customer loyalty such as sales, marketing and customer support
The software is accessible from a number of devices both mobile and desktop
The vendor's customer support is reliable

The software is impeded by poor internet connections especially when being accessed from a remote location

Return on Investment

Enables us remain competitive in our industry
Helps us build and maintain a loyal customer base
Helps us tap in new clients and conquer new markets

Alternatives Considered

HubSpot CRM

Oracle CRM is popular and integrates well with other Oracle family software hence improving its usage and productivity in your company. The software is also easy to deploy, install and use in your company and further fits in all organizations whether small or big. It's also one of the leading CRM solutions in the market.

Other Software Used

Freshdesk, Amazon S3 (Simple Storage Service), Slack

Likelihood to Recommend

The software is designed for use in scenarios where the company/organization aims to regulate and manage the customer relationship in its full cycle. It's used in steps of customer relationship management starting with lead qualification and categorization, tracking/management of opportunities,forecasting optimization,
analytics & reporting among others. In the end it will help build a loyal customer base.

Why your should acquire Oracle CRM for your organization

Overall Satisfaction with Oracle CRM