Simple and efficient CRM
Updated February 01, 2020
Simple and efficient CRM
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Freshsales CRM
We use Freshsales CRM to manage leads that come in via telephone, web, and email. Also, we use it to keep track of sales opportunities to existing clients.
- Freshsales is great for gathering and organizing detailed information of leads and contacts.
- The software integrates well with other cloud applications.
- The software is scalable.
- Freshsales could do better if they made the focus more general rather then for software companies.
- Expand the integrations to other software.
- Continue to improve reporting.
- Freshsales is helping us manage our sales process completely.
- Freshsales is allowing us to standardize our lead qualification process.
- We still have to explore the rest of the features to see how we can incorporate it better.
I like Freshsales because the UI is more appealing, which makes the functionality even more accessible.