Upsurge y'all
January 24, 2019

Upsurge y'all

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Restaurant (U Series)

Overall Satisfaction with Lightspeed Restaurant

Upserve is an amazing product and has been the opposite of a POS as we all know what that stands for. In offline mode, Upserve collects all transactions no matter what, so no restaurant ever loses money!
  • Customer Support
  • Easy Menu updating
  • Great layout
  • User-friendly
  • Archiving menu items takes forever, they need to have click boxes to do multiple at once
  • Chip reader
  • Wireless kitchen printer needs to be mandatory
  • Seems to be working
  • Don't know about the whole inventory system
  • [I] want the Breadcrumb app to be better and have more info about the day
It was better than Micros back in the day.
Great for small to medium-sized restaurants; might be difficult to have with a chain restaurant