Overall Satisfaction with Lightspeed Restaurant
Upserve POS is our restaurant's time-clock and sales software. We integrate with a scheduling program. We also make use of the online ordering included in the pro package.
- The software is very intuitive and easy to learn.
- Support staff are very helpful and wait times are low
- Email receipts and signature capture on the tablets help to reduce costs and admin time.
- There are a few minor bugs in the reporting that should be fixed.
- Check out reports could improve by showing each transaction detail.
- There is not currently a way to check via the reports how many online orders come through since they are processed as a credit card/cash.
- Getting receipt requests to customers is much easier.
- Check out reports and check functions are much faster for staff.
- Have our own online ordering without paying a third party is a big help.
Upserve is the best that I have used personally.