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Vista by Viewpoint Review
Updated March 10, 2021

Vista by Viewpoint Review

Sheryl Dole | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Vista by Viewpoint

We use Vista by Viewpoint (VP) across all departments. It has created a lot of efficiencies and collaboration. We came from a 2 system environment which created a lot of duplicate work. We also use VP Team.
  • Collaboration
  • Staying Current
  • Single Source
  • Maybe more resources to Microsoft Azure
  • It took a long time to get operations on board.
  • Need more up front training
We haven't looked at other products.

Do you think Viewpoint Vista delivers good value for the price?

Yes

Are you happy with Viewpoint Vista's feature set?

Yes

Did Viewpoint Vista live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Viewpoint Vista go as expected?

I wasn't involved with the implementation phase

Would you buy Viewpoint Vista again?

Yes

It is a great Accounting and tracking system. Viewpoint Vista reduces redundancy between departments. You don't have to enter data/information in multiple systems.

Vista Feature Ratings

General Ledger and Configurable Accounting ()
Not Rated
Subledger and Financial Process ()
Not Rated
Inventory Management ()
Not Rated
Order Management ()
Not Rated
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
8.0
Dashboards
8
Standard reports
8
Custom reports
Not Rated
Customization ()
Not Rated
Security ()
Not Rated
Grants Management ()
Not Rated
Project Financial Management ()
Not Rated
Project Execution Management ()
Not Rated
Procurement ()
Not Rated
Risk Management ()
Not Rated
Logistics ()
Not Rated
Manufacturing ()
Not Rated
Supply Chain ()
Not Rated
Product Lifecycle Management ()
Not Rated

Using Vista by Viewpoint

45 - Accounting, Operations and Field Operations
2 - IT and CFO.
  • Tracking
  • Reporting
  • Monitoring
  • Nothing is coming to mind right now.
  • Analytics
We aren't looking to change anything right now.

Evaluating Vista by Viewpoint and Competitors

Yes - We replaced two products. One was our ERP software called TCM (The Construction Manager) and the other was a Project Management system created internally.
  • Product Features
  • Product Reputation
Our internal system kept breaking down and was dependent on one person to fix the errors.
Perhaps purchased additional training for the staff.

Vista by Viewpoint Implementation

No, I wasn't a part of the Implementation.
  • Implemented in-house
Not sure - I wasn't a part of the onboarding for Vista. I wasn't working at the company then.
  • Not sure

Vista by Viewpoint Support

I think I have had the worst experience with the cloud-based support. I feel that the first person who contacts us, isn't as knowledgeable as needed sometimes. If it is something over their head, they should elevate it. I had a critical case that shut down one of our programs and it took a week before I even got the first email back about what my issue was.
ProsCons
Kept well informed
Immediate help available
Support cares about my success
Slow Resolution
Need to explain problems multiple times
Slow Initial Response
I am not sure what you mean by this question regarding Vista.
Yes, every time Randi Kovak gets my support call. I always appreciate when she responds to my case. I know it will get resolved in one phone call.

Using Vista by Viewpoint

We have come a long way with it. VP Team has really been a big addition.
ProsCons
Like to use
Well integrated
Consistent
Feel confident using
Difficult to use
Slow to learn
Lots to learn
  • Project Set Up
  • Purchase Orders