Overall Satisfaction with Vista by Viewpoint
We use Vista to track job costs, billings, productivity and other user-defined data points. We use something called regions at our company that drives a lot of JC reporting for us. That is defined by a user-defined table and user-defined fields. This ability of Viewpoint to allow major customization to their product to allow us to run our business how we want to is very helpful to us.
- Customization is as easy or as complicated as you like. You can get to the SQL tables/views if you want or go through Viewpoint to create customization in their software.
- It's faster than competing products.
- Their support team is fantastic. I use live chat and knowledge base daily and I always get answers.
- Sometimes Vista has some bugs that should be worked out before general release so be careful when upgrading
- Their TEAM platform is confusing
- The interface for their product feels outdated
- Detailed job cost tracking
- WO's provide an easy way to track small amounts of work
- Billings can be customized by customer
Do you think Viewpoint Vista delivers good value for the price?
Yes
Are you happy with Viewpoint Vista's feature set?
Yes
Did Viewpoint Vista live up to sales and marketing promises?
Yes
Did implementation of Viewpoint Vista go as expected?
Yes
Would you buy Viewpoint Vista again?
Yes