NetSuite can be a good asset if put in the proper environment
May 24, 2019
NetSuite can be a good asset if put in the proper environment
Score 7 out of 10
Vetted Review
Verified User
Modules Used
- NetSuite CRM
Overall Satisfaction with NetSuite ERP
NetSuite CRM+ is our CRM and it is utilized for legacy accounts still at this time.
- It allows for a great record of events on tasks and customer profiles.
- It has seamless integration with our Professional services team to track cases.
- Has a search function that is pretty accurate.
- It is behind on technology and seems to run a bit slow compared to Salesforce.
- The search helps, but it seems it has to be a detailed description (it is not very intuitive).
- The menu is hard to read and is not user-friendly.
- Recently it has slowed us down, as it is hard to get information in and out between it and our other systems.
Unfortunately, it does not stack up very well at all. It is just behind the times on technology and collaboration capabilities.